Contents:

• Introduction
• Step 1 Refer to NCU Training’s quality assurance agreement
• Fair and Consistent Assessment of Learners
• Step 2 Plan feedback
• Step 3 Give feedback to learners
• Step 4 Record and document the agreed feedback
• Learner Questionnaire / Learner Programme Review
• Questionnaire for learner leaving programme
• Tutor/Learner Meeting Record
• Assessment Feedback