Quality Assurance Manual - Conducting a Self Evaluation

Quality Assurance Manual

Conducting a Self Evaluation

A six phase model for conducting a Self Evaluation

Phase 1: Preparation Phase

Phase 2: Planning Phase

Phase 3: Implementation Phase

Phase 4: Follow-up Phase

Phase 5: Review Phase

Phase 6: Forward Planning Phase

A six phase model for conducting a Self Evaluation

Self Evaluation is an internal process of self-reflection and assessment. Evaluation is a systematic and structured process of reviewing an experience,

determining its worth or value and deciding what needs to be changed or further developed. Self Evaluation is a continuous cycle of reflection and review with the objective of bringing about positive change and improvement which in turn feeds into further reflection and review.

Self Evaluation is one aspect of the Provider's Quality Assurance system. It is the aspect that ensures that the Quality Assurance system in place is meeting its‘ objectives and allows for the continuous improvement of the system and the programmes and services which it supports.

Phase 1: Preparation Phase

During the Preparation Phase NCU Training will:

Assign/ identify personnel with responsibility for planning and implementing the Self Evaluation.
Be familiar with relevant background information policies, procedures and supporting documentation which inform the Self Evaluation process
Train/brief members of Self Evaluation team
Appoint External Evaluator
Draft an overall plan for the continuous cycle of Self Evaluation to ensure the inclusion of all programmes and related services within NCU Training

Phase 2: Planning Phase

During the Planning Phase NCU Training will:

Determine an Action Plan for the process
Decide what is to be evaluated
Determine the aim and objectives of the Self Evaluation
Determine the criteria with which NCU Training will determine level of success.
Identify the people that are to be involved in the Self Evaluation process
Decide on the methodology to be used
Identify data required
Plan and design tools to capture evidence from Learners, staff and stakeholders
Conduct Staff Training/Briefing

Phase 3: Implementation Phase

During the Implementation Phase NCU Training will:

Engage the External Evaluator
Gather the data as determined in the action plan
Collate the data
Analyse the data
Document the findings, draw conclusions and make recommendations
Submit a copy of the Programme Evaluation Report and the Programme Improvement Plan to QQI

Phase 4: Follow-up Phase

During the Follow-up Phase NCU Training will:

File Records and documentation
Disseminate Feedback on findings and recommendations
Update the Quality Assurance System
Implement the Programme Improvement Plan

Phase 5: Review Phase

During the Review Phase NCU Training will:

Review the Self Evaluation process, in order to learn how to improve the way that the NCU Training undertakes Self Evaluation
Plan any necessary improvements/amendments to be incorporated into the next cycle.

Phase 6: Forward Planning Phase

During the Forward Planning Phase NCU Training will:

Apply lessons learnt from this Self Evaluation cycle
Amend methodologies as a result of outcome/s of the Review Stage
Restructure the planning cycle if necessary
Plan to start the process again
Undertake any necessary research identified through the Review Phase
Commence preparation/planning

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