Self-Evaluation and Improvement of Programmes and Services

NCU Training will ensure that it evaluates its provision of training programmes and related services in a structured and systematic way. The company will give responsibility for instigating and coordinating the self-evaluation process and assessing its outcomes, to the Learning, Teaching and Assessment Committee, Training and Business Development Manager, and the Academic Standards Quality Officer.

Where appropriate, evidence gathered in the evaluation process is used to improve the programmes and their delivery and to inform future development of programmes and services. NCU Training will endeavour to ensure the involvement of tutors, learners, staff, management and stakeholders in NCU Training’s self-evaluation and will engage an appropriate external evaluator. The Training and Business Development Manager, Tutors, and the Academic Standards Quality Officer will have responsibility for self-evaluation.

A Self Evaluation Team comprising the above will hold minuted meetings as necessary, plan for, execute evaluations, and prepare reports on each review undertaken.

Self-evaluations will be carried out annually monitored by the Training and Business Development Manager. Evaluation of module(s) from the range of courses delivered at NCU Training will involve examining training materials, and questionnaires returned from learners, feedback from stakeholders and a sample of learner assessments. Existing effective practices are identified and noted.

Learner input to the evaluation of training programmes will be via returned questionnaires, evaluation sheets and, where appropriate, notes of random informal interviews with learners where possible.

The method by which NCU Training will carry out an evaluation will consist of forming a self-evaluation team, by reference to guidelines and best practice standards set by QQI, PHECC and by appointing an external evaluator.

The self-evaluation team will monitor its work, annually, by consultation among themselves and by reference to records of external evaluators’ reports and in turn, will report its findings to the Learning, Teaching and Assessment Committee.

What is Self-Evaluation?

Who will be involved in a Self-Evaluation?