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Quality Assurance Manual
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NCU Training Framework
Background and Context
Learner Profile and Modes of Delivery
1. Governance
Academic Governance
Voluntary Board of Management Handbook
Roles and Responsibilities, and Governance Arrangements
2. Quality Assurance Components
Quality Assurance Components Map
Clarity of Mission & Purpose
Policy Statements for Legislative Obligations
Procedures
Internal Monitoring System
Self-Evaluation System & Improvement Processes
3. Quality Management
Operational Governance
Academic Governance
Quality Responsibilities
Operational Designated Responsibilities
Academic Designated Responsibilities
Information Management
Staff Recruitment and Development
4. Teaching and Learning
Teaching & Learning & Awarding Bodies
5. Access, Transfer and Progression
Information for Learners
Recognition of Prior Learning
Facilitation of Diversity
6. Programme Development Delivery & Design
Programme Development Delivery & Review (PHECC)
Needs Identification & Design Scoping
Programme Design & Approval
Blended Learning
Learner Records & Premises
7. Fair and Consistent Assessment of Learners
Coordinated Planning of Assessment
Planning for the Internal Verification Process
External Authentication: An Overview
The Results Approval Process
Information and Feedback to Learners
Appeals Information for Learners
8. Protection of Enrolled Learners
9. Collaborative Provision
10 Self-Evaluation and Improvement of Programmes and Services
Conducting a Self Evaluation
Quality Assurance Manual
3. Quality Management
Operational Governance
Academic Governance
Quality Responsibilities
Operational Designated Responsibilities
Academic Designated Responsibilities
Information Management & Quantitative Information Systems Measures
Staff Recruitment & Responsibilities
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