Training & Business Development Manager

The NCU Training, Training & Business Development Manager has the overall responsibility under the authority of Chief Executive Officer (CEO) for the day-to-day management of the training business ensuring that all aspects of NCU Training function efficiently as a Further Educational and Training Institution and quality-training organisation for both learners and staff. The Training & Business Development Manager’s role is to inspire, incentivise and support all tutoring and administration staff to achieve the operational and strategic objectives and goals of the organisation.

The obligations of the Training & Business Development Manager in general terms are as follows,

• The Training & Business Development Manager controls the internal organisation, management and discipline of the training business, including the assignment of duties to members of the teaching and non-teaching staff.
• The Training & Business Development Manager ensures that the Voluntary Board of Management’s policies, procedures, guidelines and requirements are adhered to at all times.
• The Training & Business Development Manager submits to the Chief Executive Officer/Voluntary Board of Management, all such statements and reports affecting the conduct of the training business as the (CEO)/Board requires.
• The Training & Business Development Manager is responsible for day-to-day financial administration and reporting, ensuring finances are maintained according to the Revenue, Charities Regulator, The Charities Governance Code, regulations and guidelines.
• The Training & Business Development Manager has a range of statutory functions and obligations as outlined in the Qualifications and Quality Assurance (Education and Training) ACT 2012 legislation.

Key responsibilities include:

• Leadership, Client Service Management, Community Engagement, Workforce Management, Financial Management, Environmental Management and Quality Assurance Management for NCU Training’s operations.
• Develop policies and procedures in conjunction with the Academic Standards Quality
• Officer and the Programme Development Manager where needed.
• Resource allocation and Human Resource Management of all NCU Training tutoring and NCU Training support staff
• Management of External Relations, establishing, and maintaining Strategic Alliances.
• Financial Planning and Financial Management of the organisation to ensure it operates efficiently as a training organisation
• Overseeing control of Sales, Marketing and Public Relations functions
• Management and administration of the company’s Information Technology, associated IT support systems and learner platforms
• Managing the deployment and development of the Google Suite for Education Platform
• Planning and implementation of learning technology within the organisation
• Development of learner platform resources
• Overall responsibility for the Health & Safety systems supporting all NCU Training's learners and staff
• Oversee the development of new programmes in line with the NCU Training Mission Statement
• Oversee the development and adoption of new systems to achieve the operational and strategic objectives and goals of the organisation.
• Uphold the highest ethical standards of integrity and transparency required as a non-profit organisation.
• Identify trendsetter ideas by researching industry and related events, publications, and announcements.
• Oversee all requirements as set down by the GDPR May 2018 directive.
• Protect the organisation’s value by keeping its information confidential.
• Operate and monitor the Training College to reflect the Quality standards as set down by NCU Training
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with Chief Executive Officer (CEO) on business trends to developing new services and courses in conjunction with the Board.
• Oversee the creation of brochures and training materials.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations authorised budgets are aligned.
• Submit financial & progress reports and ensure data is accurate.
• Forecast sales targets and ensure the team meets them.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a providers/tendering list) are promptly met.
• Ensure all team members represent the company in the best light
• Improve processes and policies in support of organisational goals
• Other legitimate requests from the Chief Executive Officer (CEO)

Quality Assurance Milestones