Learner Records

NCU Training currently collects quantitative data with an internal learner database and on its online booking system “Bookeo”.

Further Developments in 2018/2019

NCU Training is currently working on a project with Enclude.org to install a new state of the art (Customer Relationship Management and Learner Information System) to manage our stakeholder’s involvement and to serve our learners better. NCU Training has completed extensive research along with Enclude and allocated time and resources to implement Salesforce.com for our organisation efficiently.

A CRM system will give us the capacity to:

• Engage with our learners in a higher relationship based methodology with access anywhere and allowing us to bring value that is more significant to our course offerings.
• Increase the efficiency in communicating with our learners, tutors and stakeholders
• Supply full quantitative learner information to QQI, PHECC, SOLAS, PSA and NHP awarding bodies for production of awards and statistics analysis

All of this equals a more efficient and effective means to deliver higher level of competencies and vocational set of skills to our learners.

Premises

NCU Trainings premises is governed by its Safety Statement, and contents are as follows:

NCU Training is implements a training room inspection checklist form for onsite and offsite training facilities:

• The scope of this safety inspection form is designed to assist facility operations personnel in identifying unsafe conditions.
• The checklist is to be completed at the beginning of each semester or as directed by the centre’s policy.
• In the case of offsite training, a full room inspection must be carried out before the training start.
• The original completed form must be returned to the Academic Standards Quality Officer or Training & Business Development Manager.
• A copy will be kept for one year plus the current year.
• Follow-up on the status of corrective actions and work orders monthly.
• A list of each item requiring correction is entered in the comments section, and it identifies the area, building, and room in each case.
• Each question on the checklist will be graded using the following