Embedded Files
our SYSTEMS goals
our SYSTEMS goals
At Brindlee, our goal is to create and maintain:
Single, simple systems, where possible, meant to make people's jobs easier
Single, structured, and authoritative location for each piece of information
Single path for accomplishing a repeatable business process
Our systems
Our systems
As you know by now, we are working to establish the Brindlee Wiki to operate as a collective source of information about Brindlee; how stuff works, where to find information, etc...
Salesforce continues to be the base business process location or customer relationship management tool (CRM) for everything that happens in Brindlee and it's subs/affiliates.
Google Drive remains as the storage location for all documents, frequently accessed by links from the Wiki and/or Salesforce.
Google Workspace products also supplement Salesforce for some business process items (Gmail, Sheets, Docs, etc...).
All of these make up the window through which most of us see our business every day. Why is this important? Because the design and flow of what we see in each of these areas above becomes one of the most important determinants of how our time is spent.
It takes all of us to identify this and improve the overall system that results in delivering used fire trucks with excellence to our customers.
Read this 30 second brief below, and keep this in mind about your job; how does it work? Is there an easier way to do it? What judgements can be automated, or removed from the process?
I used to drive 200 miles to Boston once a week or so.
After a few trips on the highway, my subconscious figured out that getting behind a few trucks for the entire ride enabled me to spend four hours without using much conscious effort on driving.
Every day, we make decisions. These require effort, and there’s probably a finite amount of energy available for these focused choices.
That’s why our digital habits matter. Not to save us five or ten minutes a day, but to save us from a few hundred unimportant decisions that break our flow.
For example, if instead of trying to come up with a unique and original password every time you use a new service, you use a password manager, your load just got lighter.
If you adopt a file naming system (each version gets a number, from 1 to X, so the latest file always has the highest number before its name) then you won’t hassle with trying to figure out which is the most recent version.
If you use the sidebar in your file finder to put shortcuts to the folders you use often, you won’t burn energy finding your way through nests of folders, again and again.
When I worked at Yahoo, they were embarrassed to share the fact that the most clicked-on button on the entire site was the Yahoo logo (which did nothing on the home page) and the most searched-for term in their search box was also “Yahoo.” People hadn’t figured out what bookmarks were yet, or decided to simply keep clicking around until something worked.
Ten minutes today will save you from 30 decisions every day forever.
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