Benefit Audit Log errors

This section lists common Benefit related errors that may appear in Audit log when you running payroll from XCD.

Message (on Click Log):

Argument cannot be null

User message description:

An Exception has occurred while creating Benefit Pay details for employee : Employee's name

Line number may appear: 38, 486, 615

Resolution

This error means that in trying to process the record the system is unable to find a linked record. For example, pension contributions must have a pension scheme to calculate the tax treatment, or Pay Element records must be linked to a Compensation for any variable payments and for cost coding.

We recommend you check the following then try re-draft employee:

• Check the benefit record on the employee e.g., link the Pay Element or Benefit with the relevant Compensation record

• If the benefit record is linked to the correct compensation - check if the compensation is current and eligible in the current payrun

• You can exclude the Employee from the run to process other records successfully