Small Business - Theo

Job Title: Small Business Internship
Salary Range: $15 an hour

Supervisor: Theo Perez
Status (Branch Level) / Hours: Internship (17-24)

Position Summary

This role provides a comprehensive learning experience about running a small business and can help develop skills in both business management. Interns will also gain insights into consumer preferences and trends, which are key to growing a retail-related business. Will be working independently and with a team. 

ESSENTIAL JOB FUNCTIONS:

1.    

• (Business Operations): Assist with day-to-day operations such as managing inventory, overseeing production, or coordinating services. This might include organizing work schedules or helping with customer inquiries.

• (Marketing & Social Media): Helping to promote the business through digital marketing, social media management, or content creation. Interns might work on creating ads, writing blogs, managing social media accounts, or supporting email campaigns.

• (Customer service): Engaging directly with customers, either in-person or online. Interns may handle inquiries, solve customer issues, or process orders. 

• Sales Support: Working alongside the sales team to generate sales

• (Financial Tasks) Assisting with bookkeeping, invoicing, or expense tracking. Interns may learn how to manage budgets, pricing, or prepare reports.

• (Product/Service Development) Supporting the development of new products or services by conducting market research, competitor analysis, or brainstorming sessions for new ideas.

• (Project Management) Assisting with specific business projects, from research and planning to execution. Interns may be involved in managing timelines, coordinating team members, or presenting results.

• (Administrative Support) Performing administrative duties like filing, organizing, scheduling meetings, and preparing documentation.

Work Location: 

Standards and Expectations

• Facilitate a professional environment for our clients and staff through appropriate and professional communication with all visitors; maintain professional boundaries at all times

• Always conduct oneself appropriately and professionally

• Demonstrate respect and sensitivity for cultural differences

• Function as a role model for other staff; exhibit confidence in self and in others

• Proactively identify problems, troubleshoot, and problem solve in one-on-one and group settings

• Demonstrate a clear commitment to good communication, including giving and asking for feedback

• Commitment to working on a team, and to assisting other team members if their workloads become excessive 

• Strong desire to serve the community in support of WSCAT mission

Required Certifications/Licenses

Other Skills (will probably be learned on the job for the interns)

• Customer service 

• Working well with others in a team environment

• Have an open mind for design 

• Good communication skills

• Leadership skills

• Strategize in sales

• Good team and independent working 

• Social-Media Skills

Physical Demands

• The employee must frequently lift and/or move up to 10lbs and occasionally lift up to 45lbs

• While performing this job, the employee is frequently required to stand, walk, talk, and hear. The employee is regularly required to sit, and to use hands to handle/feel objects. The employee is occasionally required to reach with hands and arms, to taste or smell, to climb or balance, to stoop, kneel, or crouch 

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.