Activity followup

In "My activity> Activity Followup" you can find a set of detailed statistics relating to your performance of your service.

You can thus analyze the evolution of your performance.

Check your earnings for the current week, month or year.

You can search by date as well thanks to the + button.

You can select by product as well (phone, chat, e-mail).

Check your best customers for the current week, month or year.

You can search by date as well thanks to the + button.

Number of transactions, the average basket, the average duration of your readings and your connection time.

This allows you to identify how optimize your service and improve your earnings.

Check your performance with 2 key indicators:

Reviews received: volume of customer reviews received and percentage of reviewed calls.

Conversion Customer Rate: number of accomplished readings / number of received requests. Follow the statistics of your sessions and failed ones.

Remember that any missed sessions is a loss of our common gains.

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