Partner Hub 2024 - Pre-event call

Partner Hub 2024

Agenda

Venue map & getting to the venue
Registration & show schedule
Tickets
Mobile app & lead generation
Opening Night
Night Summit
Security & drop off services
General information

Pre-Event call recording

Venue overview

Venue: MEO Arena and FIL

Main registration address: Pavilhão de Portugal, QW83+7X Lisbon

The distance from Lisbon airport is 4km / 2.5 miles.

Uber/taxi drop-off location: Rua Caribe

Venue map

The full Web Summit 2024 venue map can be found here.

Registration

Web Summit 2024 registration will open from Saturday, November 9 in two locations.

Main Registration: Pavilhão de Portugal, QW83+7X Lisbon

Airport registration: Terminal 1, Humberto Delgado Airport

Event accreditation

You’ll need to register and collect your lanyard and wristband in order to gain access to Web Summit.

Your ticket can be found by logging into the Web Summit mobile app and clicking the box on the homepage or the "My ticket" section in the drop-down menu.

You can view the registration location in the 'My ticket' section on the mobile app.

Please note: You must present a national photo ID at registration to receive your accreditation

Acceptable photo ID:

Passport
Driving license
Government issued IDs

Show schedule

Web Summit 2024 will run from November 11-14. The action will kick off on Monday, November 11 with our opening night taking place in the MEO Arena (limited capacity, first come first served). The exhibition floor will be open from November 12-14, with early access for partner ticket holders.

Please note talks, roundtables and masterclasses will begin at approximately 10am each day (November 12-14).

Show floor opening hours

Tickets

The Partner Success team has assigned your tickets to your designated ticket manager. You can find a breakdown of the ticket types here.

Each Web Summit ticket is assigned to a specific individual and is valid for the duration of the event. There are no day tickets available for Web Summit.
If somebody from your team cannot make it to the event, you can re-assign their tickets up until the beginning of the event.
If you are bringing someone under 18 please contact the Partner Success team who can advise on the process.
Chairperson ticket holders have access to Speaker's lounge throughout the event.
All tickets must be assigned by November 8.

The original ticket dashboard is also available for Web Summit 2024, if you prefer to use it for ticket management.

Mobile app

Once you have been assigned a ticket you will be able to access our Web Summit mobile app which is available to download here.

You can use the mobile app to build out your schedule for the event, network with other attendees, sign up for attendee perks and much more.

A mobile app guide is available here.

Lead generation

Lead generation is a key objective for our partners.

To support this, we have launched the company scanning feature within our Web Summit event app and we also have teamed up with Zuant to provide another lead-scanning option to our partners.

For Web Summit, we have various options to help you generate leads at the event.

Making a connection

The connection feature is available to all attendees on the Web Summit app.

The connect button can be accessed from each attendee's personal profile.

Once you click 'connect' they'll be sent a connection request. Once they accept they'll be added to your 'Connections' section.

This can be accessed from 'connections' at the bottom of the home page.

Video demonstration here.

Company scanning mode

This lead scanning function is controlled by the ticket owner and can be enabled from their ticket dashboard.

It can be accessed from the bottom navigation bar on the home page of the mobile app.

There will be an option to toggle the company scanning on/off. Company scanning mode will be on by default if enabled for that ticket holder.

Once you scan an attendee they need to approve the scan on their app.

Any attendees scanned by your team in company scanning mode will appear in 'Leads' in the main menu by clicking on your profile picture in the top left-hand corner of your app.

Video demonstration here.

Company QR code

Each company profile on the Web Summit mobile app has a QR code that can be scanned to connect with that profile.

When an attendee scans the QR code they will be prompted to consent to sharing their information with that company.

QR code scans will appear in 'Leads' in the main menu.

Zuant

Partners can avail of various lead retrieval packages from our third-party supplier, Zuant, who offer a ‘lite, classic and pro’ package.

Zuant packages can come with additional features and benefits such as:

A leads dashboard / online cloud platform
Customizable questions
One-step scan approval

The deadline to order from Zuant is Friday, November 1st. Zuant is currently offering a free lite package to Web Summit Lisbon Partners. If you are interested in learning more about Zuant, please let us know and we can introduce you to the Zuant team.

You can also learn more about our Web Summit mobile app lead scanning tool on the Partner Hub.

What information is collected through a scan?

Name
Email
Job title
Company name
Industry
Location
Time of scan
Time scan was accepted
Source of lead (Company scanning mode)
Team member who scanned the lead
Notes added
Phone number (Zuant, only if available)

Company profile and featured attendees

Your company profile displays your company information.

Each profile has the option to feature up to 6 attendees.

This provides an easy way for attendees to reach out to your team directly.

Any attendee perks, jobs board posts or talks featuring someone from your company will also be hosted on this profile.

Opening Night

Opening Night is our official opening ceremony, taking place on Monday, November 11. Seats for Opening Night are limited and will be allocated on a first come first served basis - please arrive in good time to get your seat at Centre Stage. There will also be additional standing space for overflow outside.

You will need to have registered your ticket before gaining access to Opening Night. This can be done at Main Registration or at the airport.

Chairperson ticket holders will be invited to a reception in the Speaker Lounge before Opening Night. If they attend the speaker reception they will be guaranteed a seat to the Opening Night.

Main Registration will open at 12 pm

Bag drop and security at 4 pm

Food trucks and bars - 4 pm

Doors to the MEO Arena will open at 5 pm

The Opening Ceremony will begin at 6 pm

Night Summit

Night Summit is the official Web Summit after-hours get-together, bringing the event to some of our favourite neighbourhoods in Lisbon.

Night Summit started in Dublin as evening pub crawls that allowed attendees to get to know each other after a day of talks.
This year Night Summit is going back to its roots.

In 2024, we will be renewing our focus on hosting intimate community gatherings, making big rooms feel smaller, and connecting people across Lisbon on Tuesday, November 12 and Wednesday, November 13.

More information on Night Summit can be found on our Night Summit webpage here and in the Discovery section of the mobile app.

Security and bag checks

Please take note of the security and baggage policies below.

Please note the sizes apply from 8.30 am onwards. Before this partners are allowed to bring in boxes or large bags through security.

There will be a bag drop facility located beside both Main Registration and Entrance 2.

Drop off service

A drop-off service is available to partners with provided build stands.
Merkur, our official logistics provider will be managing this service from Thursday, November 7 until Monday, November 11 at 2.30pm.
They will accept dropped off materials at the marshalling yard, image below.
Partners that avail of the pre-event drop off service will have their items delivered directly to their stand on the morning of Tuesday, November 12 prior to opening.
No bookings are necessary for this service.
Materials and/or shipments exceeding 0.2 cubic metres should be shipped through the advanced warehouse and will not be accepted.
Direct shipments to the venue by delivery companies and couriers are not permitted. If you wish to ship to the venue, please contact the Partner Success team for an introduction to Merkur.

General information

Items to bring

Below are some items that you may need to bring with you:

Connector adapter for your laptop if needed (ethernet cable, HDMI, USB etc)
Plug adapter for Portugal (type F)
Laptop & charger
Reusable water bottle

If you are bringing any merchandise to the event, please remember there is a zero-tolerance stance against single-use plastic on-site.
Please note: Pop-up banners are not permitted at Web Summit.

Camera guidelines

If you plan on filming at Web Summit please see our camera guidelines here and let the Partner Success team know in advance of the event.

Some important things to note:

The use of tripods is restricted
At all times, the crew should have an image release form available when filming in any areas attendees are or may be in.
If you have photographers or videographers coming onsite please contact the Partner Success team.

Masterclass

The Partner Success team held a specific call to discuss the elements of hosting a Masterclass. You can find a recording of the call here.

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