Inventory Management

Tax-Aide Managed Equipment

Inventory Tracking 

All Tax-Aide supported and managed equipment MUST be tracked and accounted for in the AARP Foundation Tax-Aide's central Online Inventory System (OIS). These items include items purchased or provided by the Tax-Aide program: Chromebooks, printers, scanners and shredders. Refer to E01 Tax-Aide Supported Equipment for detailed a list.

HotSpots and routers are currently maintained using the instructions contained here: H00 Hotspot Index and FAQs.

The responsibility to manage inventory is assigned to the district technical coordinator (TC) working with the state technical specialist (TCS). District coordinators (DC) are responsible for inventory accuracy for their districts and the state coordinator (SC) is ultimately responsible for the entire state.

NTSC Inventory Management policies, procedures and FAQs can be found by clicking here: IV00 - Inventory Management Index & FAQs.

Note: Computer peripherals (mice, keyboards, etc.) are considered consumables and are covered here: CP00 Computer Peripherals Index & FAQs.

Chromebook Repair and Replacement

Technical coordinators should refer to RR01 OIS2 Tracked Equipment... for troubleshooting and support instructions. Keep your DC and state TCS informed during every step of the process.

Scanner and Shredders Repair and/or Replacement

Refer to RR01 OIS2 Tracked Equipment... for troubleshooting and support instructions. Keep your DC and state TCS informed during every step of the process.

In some cases, a temporary or permanent replacement may be available. Your state Technology Specialist (TCS) may have a replacement on hand and will let you know.