Cleaner

Education and experience

Functional skills English and Maths gained from signing up for the cleaning support services - level 3 apprenticeship framework. She did not get her GCSE English and Maths so pursued functional skills when given the chance.

Has worked for the NHS as a cleaner since she was 42 when she started divorce proceedings. prior to this time she was a housewife.

Five GCSEs - Home Economics, Textiles, Geography,

Currently undertaking a Digital Literacy course.

Role and responsibilities

She is a cleaning supervisor, responsible for a team of cleaners who clean the main wards in the Seacole Wing of the Hospital. This is mainly adults in patients and outpatients

Technical skills

Not very technical but is enrolled on a Digital Literacy course with the library team and attends weekly sessions to support her on the apprenticeship course.

Surfs the Internet and has enrolled on a number of Future Learn and Coursera courses.

Subject domain skills and knowledge

Has limited interaction with prisoners in the corridor being taken to their clinical appointments

Motivation and desires

Is keen to develop herself and learn more now that her children have left home

She is keen to complete the level 3 apprenticeship and hopes to move onto a degree level apprenticeship (level 5)

Goals and expectations

Wants to be the best version of herself possible and feels passionate about grabbing all the educational opportunities that she can.

Obstacles to their success

Can be very self-centred and not empathetic towards the needs and feelings of others.

Very traditional and rule-centred.

Unique assets

Very dedicated to her role as supervisor and ensures all the cleaners she supervises achieve a score of 99% every month in their regular assessments.

Great attention to detail.

Image attribution: Image by Thanks for your Like from Pixabay