Concerns - Cleaner

Factors

Material

Small cleaning cupboard with suitable equipment and cleaning products.

Shared office with other cleaning supervisors with a couple of hot desk computers

Goes to use the library computers during breaks to do parts of her digital literacy course and her apprenticeship course

Social

Works with a wide variety of cleaners and supervisors

Attends and contributes to the monthly cleaning meetings where standards are discussed and debated. Good work is also acknowledged

Outside of work is very social attending Salsa classes, learning Spanish and general socialising

Intentional

Wants to build her digital skills and abilities hence the digital literacy course

Keen to get as much education as possible

Rule-centred and adheres to all the rules.

Concerns

Worried that others (younger) will overtake her due to them being more digitally savvy so works harder to ensure she can keep up

Has been told and realises that she is not empathetic with others, the mindset of “you have made your bed so you must lie in it”. She realises that this ostracizes her from others with some of her comments including prisoners.

Image attribution: Image by Thanks for your Like from Pixabay