Concerns - Healthcare Assistant

Factors

Material

Wards with beds shielded by curtains, or private rooms. Uses the ward equipment and a mobile trolley of equipment for taking blood pressure and monitoring heart rate, has access to clean bedding supply for remaking beds.

There is a water cooler with cups in the ward for patient and staff use.

There is a hot drink dispenser in the ward.

Social

Ward manager (senior nurse), doctors and nurses direct HCA to the patients who need specific care.

Reports patient condition via computer record system and verbally consults with doctors and nurses about specific patient conditions.

Willingly gets involved in staff social activities.

Intentional

Respectful towards colleagues and patients alike, though with a jovial and friendly tone.

Confident and competent user of the tools and equipment he uses daily, is swift to learn how to use new technologies for work and is sometimes able to demonstrate processes to less confident with technology colleagues.

Open to new ideas and approaches.

Concerns

Is always concerned that his dyslexia will inhibit his ability to do his job well so is becoming more adept at finding routes around the problems it still causes for him.

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