• All full-time faculty will get a Zoom license.

• All full-time employees will get a Zoom license.

• All part-time faculty / adjuncts will get a Zoom license if they are assigned to teach MDC LIVE or Blended classes.

• All part-time staff will get a Zoom license if they are working with students directly, such as with advising.

• If you do not get a Zoom license, you may still use the free version.

• You still should sign in with the SSO and you will have the ability to host meeting up to 45 minutes.

• If you are part-time and qualify for a Zoom license, you do not need to do anything. If you do not receive it in a timely fashion, fill out the Zoom Access Request Form below.

Please read the current system requirements linked here.

To have an optimal Zoom experience, it's best to have the App. You can access some of Zoom features through the App.

You need to access the Web Portal for a full list of options. There are some features that can only be accessed through the Web Portal, such as reports, adding exception guests and creating permanent breakout groups, etc...

Keep in mind, there are some settings that if you change them in the desktop app, you're making the changes only on that particular device because it's local.

If you switch to another device, you will need to reapply the changes again to your new device.

When scheduling the meeting, be sure to schedule your meetings in Bb and select at least two of the three security measures (passcode, waiting room, required authentication).

Even better if you select all three.

Make sure that authentication is always selected as one of your options so that students must be validated.

Here is a helpful guide to things you can do to ensure you have a secure meeting.

If you have a free Zoom account, you will be asked to switch your MDC email address to your personal email address.

If you have a paid personal account, you will be given two options:

• If you wish to keep your paid personal account, you must switch your MDC email address to your personal email address.

• If you do not want to keep your paid personal account, you will receive a pro-rated refund if you are on the yearly plan. If you are on the monthly plan, you will no longer be charged once you join the official MDC account. Please note that your personal data, including video recordings, will not be brought over to the official MDC account.

No, but you can join each room separately and share files in the chat area once there.

Alternatively, you can share files through the chat area before sending participants into breakout rooms so everyone has intended files before they enter.

Yes, but only in the chat area.

They can also show files by sharing their screen while the file is open.

Yes, it is possible for the host to record the breakout rooms, and also to allow participants to record while they're in the breakout rooms.

Here is a good article about it.

No. You must share the screen with the file open each time.

We have the Zoom Meetings license.

An Alternative Host is basically a co-host, but unlike a co-host, they can be designated before the meeting starts in the meeting settings, and they can start a meeting.

The co-host must be designated after a meeting starts and cannot start a meeting.

You should add an Alternative Host if you cannot be there to start a meeting or you want someone to start a meeting before you're available.

Important note: The Alternative Host must have a Zoom account, whereas the co-host does not. See below for some videos that compare the Host, the Alternative Host and the Co-host.

Yes. Once you schedule a meeting and click Save, you will see at the very bottom of the screen a section that says Poll.

You can download a CSV template by clicking on the link and then enter your poll information there.

You can then import your poll by clicking on the Import CSV link on the right bottom corner of the page.

No, not at this time.

If you first provision your course for using Panopto, then the link will be there in the course menu for students to access your videos without you needing to do anything.

You can insert the recording links into content (see below), but you can also just leave them here for whoever wants to view them.

Your Chat file is saved automatically, and the file is in your Documents folder in the Zoom folder under the Folder with the meeting name, date and time.

To make sure the Chat file is automatically saved, do the following:

• Sign in to the Zoom web portal.

• Click Settings.

• Go to the In Meeting (Basic) section and click the toggle switch to enable Auto saving chats.

• Note: Auto-saving chat will only auto-save for the host, and thus the host has to be present in the meeting for a local chat transcript to be saved.

The in-meeting chat will be saved to your local recording location.

The default is your Documents folder / Zoom / Folder with meeting name, date and time.

The current accepted file types are: .doc, .docx, .xslx, .ppt, .pdf

Click on it to expand the number of whiteboard pages. You can then scroll through them with the arrow.

If you click on the little arrow next to the Save icon on the toolbar, it will let you select to save it as a PDF or a PNG file.

If you click on the Save icon itself, you will have the option to Show in Folder, so you can see where you files are being saved.

You cannot directly save it as a Word file. Copying and pasting does not preserve the formatting.

• Click Add Participant to add more exceptions.

• Click Save.

Each meeting can have a duration of up to 24 hours.

When scheduling a recurring meeting, Zoom offers you customization in terms of the recurrences.

This means you can decide when you would like the meeting to recur.

You can choose between Daily, Weekly, Monthly, or No Fixed Time.

If you'd like to remove the time limit on occurrences, you can use the "No Fixed Time" option.

This not only lifts the occurrence restriction but also removes any time constraints on the meeting.

Usually, when setting a recurring meeting, you need to specify the time and date for the meeting.

However, with "No Fixed Time", you do not need to specify anything.

The meeting will continue indefinitely even once everyone has left.

This might be appropriate for scheduling an Office Hours meeting space where you want students to be able to come anytime you are there. You can post your schedule and then students will know to go only when you are present.

When a reoccurring meeting is set up the meeting's passcode is the same for all occurrences. Same passcode, all semester long.

The Alternative Host can only be someone inside MDC's own account.

Guests cannot be added as an alternative host.

It’s not MDC's individual setting; it’s a Zoom thing.

The Zoom plug-in for Outlook, once installed, will allow you to schedule a Zoom meeting right from Outlook.

Simply go to zoom.us/downloads, scroll to about halfway down the screen, and then you'll see the download prompt for you to install the Zoom Plug-in for Microsoft Outlook.

The IT Department's FAQ Document can be found here.

Zoom uses between 540 MB and 1.62 GB of data may be used per hour in a one-to-one Zoom meeting.

That amounts to 9 MB to 27 MB per minute.

This article discusses the data usage and what to do reduce it as much as possible for the best Zoom experience.

If participants have not downloaded the Zoom App at zoom.us/download, some will not be able to see the screen where they select their own breakout room.

If you want students or participants to be able to choose their own room, make sure they have all downloaded the Zoom App first.

If participants have not downloaded the Zoom App at zoom.us/download, some will not be able to see the Reactions screen or the View Options menu that allows them to annotate on your whiteboard.

Make sure every student has downloaded the Zoom App at zoom.us/download.

Note: There is a way that the Zoom Team can create a maximum of 100 Breakout Rooms with a maximum capacity of 1000 per breakout room (depending on account limits), but if you decide to turn this on, participants may be required to update their Zoom client.

This switch would be flipped on for the entire Zoom account, not just for one individual user.

All participants would have to be on Zoom client version 5.2 or higher and anyone who wants to join and does not have the correct version would be required to update to join the meeting.

If users do not have administrative control of their computers, this will require assistance from your IT Department to update the client.

This is an important consideration when deciding whether to have this 100 Breakout Room option enabled.

See here.

When a course is copied, the meetings that are scheduled in Zoom within the parent course do not copy to the child course.

You will have to create new meetings where desired for the children/copied courses separately.

Go to http://zoom.us and click the SSO button on the lower part of the screen.

Then, log in with your MDC credentials. On the left side menu, select Settings >> Email Notification.

Then, you can turn off the notifications you’d like.

The list of settings is long, so you may do a search for the words “Email Notification” by typing CTRL-F on your keyboard.

Meeting reports, such as attendance reports and polling results, can be retrieved for the last 12 months, with a search range of up to one month at a time.

If a meeting is not started in 30 days, expires and is batch deleted by Zoom, the registration reports for the meeting are also deleted.

When webinars are deleted, all associated reports remain.

For more information about Zoom reports, go to: https://support.zoom.us/hc/en-us/articles/201363213-Getting-started-with-reports