Admin & IT

Top skills; Communicating, Focusing, Critical Thinking

Administration and IT cuts across all sectors of the economy and offers wide-ranging employment opportunities. This course is designed for learners who are interested in administration and the practical uses of IT. It contains a significant practical component, involving experiential learning, which encourages the development of skills, knowledge and understanding. The course provides learners with experience of real-life administration tasks and engaging practical activities relevant to the world of work. There is an emphasis on the development of transferable life skills and the application of these skills. Learners following the course will be able to develop their skills using the Microsoft suite of software applications: Microsoft Word, Excel, Access, PowerPoint and Outlook. There is also a theory element of the course and comprises duties, skills and qualities of an administrator, customer service, health and safety, security of people, property and information, communication, file management and corporate culture. The course is practical, hands-on computer based work, and S3 will focus on learners developing their IT skills as the N5 Administration and IT exam is a 2 hour practical IT paper.

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