If your query relates to a pending application with ANZ, please contact the related ANZ Lending Specialist or ANZ Team Leader.
Contact lists are available on the ANZ Adviser Hub (see button below) .
For all other queries please contact your ANZ Business Development Manager (BDM) as listed below:
New lending applications
Mailbox name: NZ Adviser Loan Applications
Mailbox address: adviserapplications@anz.com
Contact for: Requests for new lending related apps:
New loan applications
Reworks and conditions
Loan documentation for new home lending
Pricing requests for new lending that fall outside the ANZ Home Loan rate card criteria
Restructures requiring a new interest-only period or extending existing interest-only period – either via the Streamlined Interest Only process or otherwise
Loan term extensions
Changes of entity with no new lending
Existing lending requests (maintenance)
Mailbox name: Adviser Maintenance
Mailbox address: advisermaintenance@anz.com
Any maintenance to existing home loans:
Fixed rate reviews
Restructures
Pricing requests for refixing existing lending that fall outside the ANZ Home Loan rate card criteria
Northland & North Auckland
Name: Reilley Ham
Email: Reilley.Ham@anz.com
Phone: 027 268 8705
Hawkes Bay & Provincial NZ
Manager: Lindsay Hore
Email: Lindsay.Hore@anz.com
Phone: 021 280 0019
For the month of June 2025, your urgent escalation contact points are:
Contact lists are available on the ANZ Adviser Hub (use the button below)
Commission
Clawback
0.85%
0.85%
0.50%
By Negotiation
FAP to repay
(% of commission)
100%
95.83%
91.66%
87.49%
83.32%
79.15%
74.98%
70.81%
66.64%
62.47%
58.30%
54.13%
49.96%
45.79%
41.62%
37.45%
33.28%
29.11%
24.94%
20.77%
16.60%
12.43%
8.26%
4.09%
Home Loan
Flexible Home Loan - Rate applied only to 50% of limit
Commercial Product
Agri Product
Number of Days between draw down date and repayment date
0 - 30 Days
31 - 60 Days
61 - 90 Days
91 - 120 Days
121 - 150 Days
151 - 180 Days
181 - 210 Days
211 - 240 Days
241 - 270 Days
271 - 300 Days
301 - 330 Days
331 - 360 Days
361 - 390 Days
391 - 420 Days
421 - 450 Days
451 - 480 Days
481 - 510 Days
511 - 540 Days
541 - 570 Days
571 - 600 Days
601 - 630 Days
631 - 660 Days
661 - 690 Days
691 - 720 Days
Check out our Resource Library for ANZ by clicking the button below: