Net 30 Pre-Approved Orders (3/21/2017 Memo)

Post date: Mar 22, 2017 3:52:00 PM

When you are working on Online Orders that choose "Net 30-Approved Orders" and they are not an approved account, please follow up with the customer as follows:

Day 1- Phone Call AND Email

Day 2- Phone Call AND Email (if no results)

Day 3- Phone Call AND Email (if no results)

Day 4 - Nothing needs to be done unless customer responds

Day 5 - Call and Email. Then, if still no response, cancel order and put paperwork in Marthe's door