RMA/Zingtree

Post date: Nov 6, 2017 5:44:47 PM

Hello :)

Starting this week (11/06/2017), I will be doing an RMA report for Adam and Jen. Please make sure you are putting everything through Zing tree besides the few exceptions (OEM,Salesteam,Fraud). Also, please make sure you are noting everything accordingly. If you are doing a RMA for the Sales Team,OEM,Fraud, make sure that is noted in the RMA.

If the notes are not correct or if there is not a zingtree for an RMA, these will be counted against you.

** Make sure to not create the RMA until you have ALL of the information and then run through Zingtree again**

If you have any questions please ask Jen or I :)

Thank You!