Enteprise Content Mgmt.

Who:

Sempra Energy
101 Ash St., HQ01A
San Diego, CA 92101-3017

When:

February 2007

What: Client required a new, more efficient approach to managing data.

The Challenge: Sempra’s existing mid-range information storage area network (SAN) was providing substandard performance and causing errors in production processing.   Months of troubleshooting didn’t produce any significant root cause, despite workaround steps being put into place to maintain production processing.

The Solution: Authored new policy, standards, procedures,and guidelines in conjunction with new architecture and approach for enterprise content management.  Undertaking took significant socialization and coordination to roll out tools such as Documentum.  Solution also included cleaning up unstructured/structure data and addressing records management, retention ,and archives.  A new multi-layer model architecture (EMC Documentum, Symmetrix and Centera) was implemented. And, Microsoft’s Distributed File System (DFS) with extended Namespaces and WAN replication, including simplified fault tolerant access to 18 geographically dispersed remote locations across the U.S. and Mexic,o was added.

The Result: Company structured and unstructured data that existed on various un-managed locations was now managed from centralized repositories.  A pproximately 75% orphaned Exchange mail system folders/data were eliminated.  This provided an easier migration path for future upgrades and paved the way to move from using public folders to SharePoint only.  In total, several hundred terabytes of data was consolidated and migrated.