Desktop Upgrades

Who:

Naval School of Health Sciences
34101 Farenholt Avenue
San Diego, CA  92134-5291

When: September 1998

What: Client required upgrades to all personal computing devices in the organization.

The Challenge: Client's 16-bit operating systems (Windows for Workgroups 3.11) was reaching the end of their life and were no longer keeping pace with changes and demands in the organization.  The frequency of reboots increased from "misbehaving" applications, and responsiveness was sub-par. 

The Solution: Provided the client with expertise and guidance in the delivery of a fully integrated 32bit Windows NT 4.0 environment.

The Result: The client's user experience improved with better performance and reliability.  No longer would the entire operating system have to be rebooted to recover from an application crash.  Windows Update was configured to maintain security.  All legacy systems were removed from the environment, which reduced the trouble call incidents 35%.  Introducing multi-casting technology (Ghost), labor hours for PC reconfiguration in classrooms were reduced by 95%.