Technology Roadmap

Who:

Superior Court of San Diego
330 West Broadway
San Diego, CA 92101

When: March 2011

What: Client required strategic and tactical planning of several IT Projects, including the replacement of servers, workstations, and printers.

The Challenge: Due to budget constraints client had not adequately funded technology upgrades in previous years.  Now, many of the technologies being used are outdated, and others are quickly approaching the end of their life cycles. It was important for the client to understand the total cost of improving its overall technology landscape. And how the entire portfolio of projects fits together. 

The Solution: Planned a four-phased approach to addressing clients' needs.  The first phase involved identifying all key projects requiring major effort, including those key projects that had dependencies on other key projects.  Second phase established scoping efforts, milestones, budget targets and implementation priorities. Third phase included near-term work priorities, resource planning, and schedule refinements. And the final phase involved creating the detailed plans, designs, bill of materials, developing the work orders, executing the project plans, and tracking and reporting progress.

The Result: Client now had an overall strategy and approach for implementing 27 key technology projects.  A two-year tactical plan was put into action to complete 90% of these projects.  Multiple projects were fast-tracked.  The total costs for the entire program were identified well in advance, and funding was allocated based on priority.  More importantly, the client reduced high costs by leveraging synergies and eliminating redundancies during project execution/