Faruque Ahmed : MCP, MCSA, MCSE, MCTS, MCIT, CCNA, OCA, OCP, GCP

Error

[Solve problem] zimbra some services are not running

Stopping spell...Failed.Stopping apache...(20014)Internal error (specific information not available): AH00058: Error retrieving pid file /opt/zimbra/log/httpd.pidAH00059: Remove it before continuing if it is corrupted.failed.
zimbra@mail:$ rm -rf /opt/zimbra/log/httpd.pidzimbra@mail:$ zmspellctl restartzimbra@mail:$ zmcontrol restart

Starting stats...Failed.Can't kill a non-numeric process ID at /opt/zimbra/bin/zmstatctl line 204.Can't kill a non-numeric process ID at /opt/zimbra/bin/zmstatctl line 207
Look into the dir "/opt/zimbra/zmstat/pid/"
If you have something... rename to ".old" and try to start the service "/opt/zimbra/bin/zmstatctl start"

Zimbra services stop due to stale PID.

SolutionThis can be fix after restart the Zimbra serveices:
zmcontrol restart
If you are still facing the same issue then you need to remove it manually. Please follow the below steps to remove it manually
1) Stop the Zimbra services.
su - zimbra zmcontrol stop
2) Check if any process is still running for the 'zimbra' user then kill it.
[Run as ROOT user] ps -elf | grep -i zimbra kill -9 <pid>
3) Check the remove stale PID files.
[Run as ROOT user] ls -ltr /opt/zimbra/log/*.pid rm /opt/zimbra/log/*.pid # Press Y to confirm the file deletion. 4) Now start Zimbra services.
su - zimbra

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/etc/rc.d/init.d/zimbra start

/etc/rc.d/init.d/zimbra restart

systemctl status zimbra.service

systemctl restart zimbra.service

systemctl stop zimbra.service

systemctl start zimbra.service

su - zimbra -c "zmcontrol restart"

su - zimbra -c "zmapachectl restart"

su - zimbra

zmmailboxdctl start

zmcontrol status

Step by step guide the solve problem zimbra some services are not running the following:

To restart and enable cron service the permanently.

#service crond restart

#chkconfig crond on

Opening rsyslog.conf file and uncomment the following.

#vim /etc/rsyslog.conf

Uncomment these two lines

$modload imupd

$UDPServerRun514

To restart and enable rsyslog service the permanently.

#service rsyslog restart

#chkconfig rsyslog on

To update /etc/rsyslog.conf file.

#/opt/zimbra/libexec/zmsyslogsetup

#su zimbra

#zmupdateauthkeys

Running the command line above zimbra ldap server, zimbra mailbox server, zimbra mta server in environment. if error then you can zimbra restart service.

[zimbra@mail]$ zmcontrol status

Host mail.ttdconline.com

amavis Running

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Running

memcached Running

mta Running

opendkim Running

proxy Running

service webapp Running

snmp Running

spell Running

stats Running

zimbra webapp Running

zimbraAdmin webapp Running

zimlet webapp Running

zmconfigd Running

We reviewed logs and services and we see that the MTA is down:

[zimbra@mail]$ tail -f /var/log/mail.log

Jan 22 11:08:00 zcs postfix/postqueue[19195]: fatal: Queue report unavailable – mail system is down

[zimbra@mail]$ netstat -nlpt | grep 25

tcp 0 0 0.0.0.0:7025 0.0.0.0:* LISTEN 19017/java

[zimbra@mail]$ locate master.pid

/opt/zimbra/data/postfix/spool/pid/master.pid

[zimbra@mail]$ zmmtactl stop

[zimbra@mail]$ mv /opt/zimbra/data/postfix/spool/pid/master.pid /opt/zimbra/data/postfix/spool/pid/master.pid_ori

[zimbra@mail]$ zmmtactl start

Rewriting configuration files…done.

Starting saslauthd…already running.

/postfix-script: starting the Postfix mail system

[zimbra@mail]$ postfix reload

/postfix-script: refreshing the Postfix mail system

Zimbra : stats service is not running

chown zimbra:zimbra /opt/zimbra/zmstat/*

# su zimbra $ zmstatctl status $ /cd /opt/zimbra/zmstat/pid/ $ rm zmstat-fd-real.pid $ zmstatctl start $ zmstatctl status

Install Zimbra zimlets failed during installation

# su zimbra

Then, run 2 commands below. It can help you install zimlets.

# cd /opt/zimbra/zimlets

# for A in *; do zmzimletctl deploy $A; done

zmcontrol stop

zmcontrol start

zmcontrol status

Fix errors in Mail Queues in Zimbra Admin

1. Enter the following perinth to generate ssh key and update auth key

su - zimbra

zmsshkeygen

zmupdateauthkeys

Solved : Zimbra Webmail stuck after Login

su - zimbra -c 'zmcontrol stop'

/opt/zimbra/libexec/zmfixperms -e -v

Then perform this command

cd /opt/zimbra/mailboxd

find webapps -type d -exec chmod 0755 {} \;

find webapps -type f -exec chmod 0644 {} \;

su - zimbra -c 'zmcontrol restart'

Please try again to log in to Zimbra webmail.

Update :

If you have a problem when uploading an attachment, please run this command

chown zimbra.zimbra /opt/zimbra/data/tmp

chown zimbra.zimbra /opt/zimbra/data/tmp/upload

chmod 777 /opt/zimbra/data/tmp

chmod 750 /opt/zimbra/data/tmp/upload

Zimbra ERROR zclient IO ERROR

When you get this error, you can not execute any Zimbra zmprov commands? in this tutorial, How do i fix error as below

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

[] INFO: Retrying request

ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)

The causes this error?

Zimbra zmprov is not configure to get results from ldap. you need set "zimbra_zmprov_default_to_ldap" to TRUE

To checking setting using by zmlocalconfig command

$ zmlocalconfig | grep zmprov

If set to false then reconfigure it to true flag as below

$ zmlocalconfig -e zimbra_zmprov_default_to_ldap=true

Recheck the settings:

$ zmlocalconfig |grep zmprov

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