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Ticket Liquidator Review – Is It Worth?

Ticket Liquidator is currently one of the leading names when it comes to buying a ticket. It may not be a primary platform, but it can easily compete against the top players in concert tickets. Apart from live music performances, buyers can also find tickets for sports events, theater shows, conferences, stand up comedy performances and other similar events. 

Being a secondary broker, it means Ticket Liquidator does not deal directly with venues or artists. Sure, you can find event tickets directly from the source too, but overall, you will get them as they resell due to the demand. Unlike other secondary platforms, Ticket Liquidator has acceptable prices that will make it worth for concert tickets, especially if they are about to sell out.

Overall, whether it comes to the customer service, the service fee or the business reputation, you will find plenty of positive reviews. Just like for any other service, there might be a few bad experiences too, but a little attention can prevent such unexpected situations.

Now, you probably ask yourself – is Ticket Liquidator reliable? Is Ticket Liquidator safe? Should you go there or should you just switch to another provider? This review will make it crystal clear for you, whether you are after Eminem tickets, ticket discounts or NBA front row tickets.

About Ticket Liquidator

Established as a private company, Ticket Liquidator joined other similar companies in 2003. The company is among the older brokers out there, especially among secondary companies. People can purchase tickets for all kinds of events. It is established as a private business and is headquartered in South Windsor, Connecticut, USA.

Ticket Liquidator operates as a division of Ticket Software LLC. Its reputation skyrocketed in 2012, right before the Hurricane Sandy benefit concert. Many of the attendees decided to go to ticket sites and get rid of their tickets at a much higher price. The company was one of the few portals out there that refused to accept the immoral action.

Other than that, Ticket Liquidator operates in the live blogging industry too. It has released Live Toast in 2011 – a professional blog with updates, news and gossip from the entertainment world. You can get opinions, ideas, reviews, reports and updates on upcoming performance shows. Ticket sales are also mentioned on the company's blog.

Now, what kind of features should you expect in this Ticket Liquidator review? How about the customer service? Is there anything bad about this business? What does it have to offer?

Event types

So, what kind of concert tickets can you find on Ticket Liquidator? The offer includes tickets to most major events out there. When it comes to music, you will find a ticket for Drake's tour, a charity concert or even a less known event, such as Belinda Carlisle's concert. Generally speaking, Ticket Liquidator is among those companies focusing on known events.

Are you looking for a local band's tour dates around the state? Unless it has hit a billboard chart at some point, you are less likely to find a ticket. On another note, it helps noting that the business goes after tickets from events that tend to sell out. At some point, there will be people who purchased tickets and can no longer do it. If a spare ticket is available out there, Ticket Liquidator will most likely have it. Based on almost every review out there, it does a pretty good job at it.

Music is not everything though. According to many Ticket Liquidator reviews, you can grab a ticket for an NHL game or perhaps the next Superbowl. Major sports events – including random games throughout the weekend – may end up on Ticket Liquidator.

Other live performances include theater shows, important conferences, charity shows, stand up shows and so on.

Website functionality

The Ticket Liquidator website is easy to use and straightforward. Even if you have never bought tickets online or you are a first time customer with this company, you will get along with the official website right away. You have a menu at the top that allows you to choose between concerts, sports and theater shows. You can also sell a ticket over the same menu.

The website will grab your location, so the first page will display ticket options around you – not very local, but on a good mileage radius. Most reviews are quite positive on how well it does it. Despite being a secondary company in this field, it will also provide a ticket for an event that has not sold out yet – without going high on the actual price. For this reason, buyers can go on Ticket Liquidator before even checking official vendors.

The same feature allows you to discover the program in your area. You can change the location too and see the program in other places.

If you are looking for something in particular, the middle search bar will give you the opportunity to find your favorite artist and shows in the area, as well as what is on at certain venues. It is hard to find a negative review about this function because it allows you to browse if undecided or go straight to the point. The search function on Ticket Liquidator is quite detailed too, making it one of the most efficient ticket sites.

Search function

The search function is simple and features suggestions if you are not sure about one thing in particular – Ticket Liquidator will make suggestions as you type. Choose your favorite artist, football club, venue or city and a list will pop up. If there are no upcoming shows whatsoever, the page will be blank – a bit confusing for a new consumer.

On the other hand, if there are more incoming events, you will see them displayed chronologically.

Ticket Liquidator does not display the price on the search result page. Basically, you follow a football club and you want to know which game has a cheaper ticket. It would be a bit difficult, as Ticket Liquidator requires you to go to the event page and check it out yourself – imagine doing that for 25 games.

From this point of view, you might find a negative review every now and then.

Application

Compared to other top players on the ticket market, Ticket Liquidator's application is relatively new. For this reason, it may not feel as convenient as the website. In fact, you might find some sketchy reviews about it. Ticket Liquidator's app does not provide any extra features. Sure, location is more accurate, but this is pretty much it.

Based on almost every review out there, the application feels a bit clunky. If you try working it out too hardly, it may also feel buggy. New updates are released on a regular basis though, so Ticket Liquidator will get there eventually. It does not mean that you are stuck to a desktop version though. According to many Ticket Liquidator reviews, the mobile enhanced version of the website is flawless.

The process

No matter what type of customer you are – buy or sell tickets, getting a ticket over Liquidator is fairly simple. You have a button that takes you to the selling page – simply follow the steps. Put your ticket up, decide on the price and move on from there.

Buying a ticket over Liquidator is even easier – after all, this is the primary specialization. Search or spot the event or artist you are interested in, click on it and follow the steps. The whole process should barely take a few minutes – everything is intuitive.

If you have any questions, the customer service is quite helpful – almost impossible to find a negative review about the reps.

Deliveries and returns

Once you get a ticket, it will be delivered to you in no time. Given today's technological upgrades, almost every ticket on Liquidator can be used in an electronic form. This is the most common delivery option – a primary choice for pretty much every customer.

Some venues may also accept a ticket – practically, you get the ticket delivered to the venue for will call. The paperless ticket alternative is common as well, but it depends on the venue and event. You can also opt for a physical delivery. The physical program comes with an extra guarantee. If the consumer does not get their ticket on time or the ticket is not authentic, Liquidator will refund the user.

So, is Ticket Liquidator legit? Given this guarantee only and based on every Ticket Liquidator review out there, you are covered. It might be inconvenient getting a fake ticket, but at least you will be refunded if it happens. There are not too many reviews on this issue though, so Liquidator has a good reputation here.

Buying and selling

Whether you decide to buy or sell tickets, Ticket Liquidator will charge a fee. This fee is often included in the overall money that goes out of or in your account. The service fee has nothing to do with the price. It is some sort of administration fee, since you get to do business over the company's website.

Service fees will be 25%. It is a bit higher when compared to other ticket websites, but you have to see the bright side. If you are on Ticket Liquidator, you have probably failed to find tickets on other similar websites. Since it deals with many events that sell out, you will pay the service fee to see your favorite artist or sports team. There are a few bad reviews about it, but you know about it upfront – it is your decision.

On another note, the good news is that service fees have nothing to do with the venue or the artist. These details are irrelevant. On other websites, fees vary widely based on how popular the place or the artist is, meaning the customer satisfaction is a bit lower.

When you buy a ticket, you can also share it if you want it as a gift.

Safety and security

Whether you use the website or the application, there is nothing to worry about in terms of security. The company has some of the strictest protocols online. There are multiple payment options as well.

Based on most reviews, people are more concerned about buying fake tickets over Ticket Liquidator. This is the case on pretty much every website that allows people to sell their own tickets – it is just part of the game. The best part? There is a guarantee in place, so Ticket Liquidator will refund you if it happens.

It is almost impossible to find a negative Ticket Liquidator review regarding fake tickets though. This is because customer satisfaction comes first. Ticket Liquidator has an active team scouting tickets as they go up for sale – they are checked over and over again to prevent fraud attempts.

Discounts and special offers

Discounts or special offer codes are not that common on Ticket Liquidator – in fact, most websites are limited when it comes to such things. You can still find a random review here and there about such discounts.

Ticket Liquidator provides discount codes and coupons every now and then though. They are not so easy to find – you can find them on various coupon websites. 

Some discounts may also be given if you spend more than a certain limit – for example, if you spend $200 or more, you will get $10 off your next order. It is one of the most common offers on Ticket Liquidator – restrictions and conditions apply, of course.

Customer service

Ticket Liquidator has a great customer service. Most reviews are positive, regardless of what you need the customer service for. Chances are you will never struggle buying or selling a ticket. You also have access to a detailed FAQ section – check the menu at the bottom. 

All in all, whether you have a concern, find yourself unable to do something, share a ticket or you want to complain about something, there are two options – phone and email. The phone is displayed on every page of the Ticket Liquidator website – the top right corner. You will rarely have to wait for more than a few minutes, as there are lots of helpful representatives.

The email address takes more hours to get a reply, but it is good when you are not in an emergency. 

It is worth noting that Ticket Liquidator will refund you if an event is canceled, without being rescheduled. It is not an automatic process, so you will need to get in touch with the company. On another hand, if the event is rescheduled, you will not be refunded. You might find a negative review about this policy here and there, but it is quite common in this industry.

Prices

Every customer will see prices on Ticket Liquidator differently – hard to find a negative review on this aspect. Prices vary according to how important the event is for you. If you love Skylar Grey, you would pay a fortune to see her – forget about negative reviews then. If you are just trying to find a ticket over Liquidator for a friend, you will obviously want it as cheap as possible.

Almost every review claims on acceptable prices. While the service fee is a bit higher when compared to primary platforms, Ticket Liquidator will still provide a good deal if the event is sold out.

Reviews

Obviously, the more reviews you read, the more informed your decision will be. Most people would rather focus on a negative review than on 10 positive reviews. Just like for any other service out there, you will find a negative review every once in a while too. Most commonly, these reviews are the result of the buyers' rush – people fail to read all the terms and conditions, then they get an unpleasant surprise.

The good news is there are plenty of Ticket Liquidator reviews out there, so you can get a good idea about the quality of this service.

“I have never had any problems with Ticket Liquidator and I have gone to dozens of concerts over the past five years. Good service!” 

“Ticket Liquidator is my primary choice when it comes to top events that sell out within hours. I know I can count on finding a good ticket.”

“I bought a few tickets over Ticket Liquidator and I had to sell a ticket at some point. Very helpful customer service, thank you.”

Verdict

Bottom line, this Ticket Liquidator review should give you a good idea about what to expect from this service. It is a secondary ticket broker, so it will not deal directly with venues and artists. This also means its prices might be a bit higher. But when top brokers sell out, Ticket Liquidator is one of the best choices out there.

It is not perfect and you can still find a negative review here and there, but the mix of quality customer service, ease of use and availability make Ticket Liquidator a viable source.