Aruba Support Advisory ARUBA-SA-20220323-PLI601

JH232A - HPE X142 40G QSFP+ LC LR4 Transceiver - May Experience Intermittent or Permanent Loss of Link, Link Errors, or Low Rx Power

Confidentiality Level: Aruba Customers & Partners only | Rev.1 (Mar 23, 2022)

請參考下列指令 下面截圖是 SFP+ 非 QSFP 請注意

show interface 1/2/1 transceiver

DESCRIPTION

Aruba has identified a quality issue affecting a small number of JH232A HPE X142 40G QSFP+ LC

LR4 SM Transceivers.

The affected units may exhibit one or more of the following symptoms:

• Intermittent or permanent loss of link

• Excessive CRC/FCS errors

• Low RX or TX Power warnings or alarms

• Loss of RX or TX signal

Root Cause

Root cause is confirmed to be hardware related, involving manufacturing process issues.

Corrective actions were implemented at the manufacturing facility.

SCOPE

Hardware Products affected:

SKU

Description

Part Number

Exposed Serial Number Range

JH232A

HPE X142 40G QSFP+ LC LR4 SM Transceiver

1990-4676

CN07KRBxxx

CN08KRBxxx

CN00KRBxxx

CN0AKRBxxx

RESOLUTION

Hardware replacement (RMA) is recommended for any JH232A transceiver within the Exposed Serial Number Range.

1. Submit an Online RMA request at https://asp.arubanetworks.com

2. Refer to Support Advisory ID: ARUBA-SA-20220323-PLI601 when submitting the RMA request.