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sheridanghiorzi.com
Home
ABOUT
Resume
Contact
Sales and Service
Customer Satisfaction
CSAT Culture
DSAT Development (negative surveys)
Leadership and Employee Development
Leadership Development
Internal
External
Process
Employee Development
Skilling
Attributes (Strengths)
Leadership Mentoring
Work Culture Enhancement
Metric Centric
Mentor Program
Employee Buy-in
Employee Owned Results
Independent and Group Work Cultures
Communication Cultures
Real-Time Culture
Onsite Culture
Remote Culture
Hybrid Culture
BUSINESS DEVELOPMENT
Outbound Sales
Prospecting
Retention / UPsell
Inbound Sales
Upsell / Offer
New Business Sales
Team Sheridan 2024
Winning Teams
Collaborations (Teams)
Performance Reporting
KPI Behaviors
Employee Buy-in
Training
WFM and RTA
QA (Quality Assurance)
Spanish Solutions
Rewards and Recognition
Consulting
More
Home
ABOUT
Resume
Contact
Sales and Service
Customer Satisfaction
CSAT Culture
DSAT Development (negative surveys)
Leadership and Employee Development
Leadership Development
Internal
External
Process
Employee Development
Skilling
Attributes (Strengths)
Leadership Mentoring
Work Culture Enhancement
Metric Centric
Mentor Program
Employee Buy-in
Employee Owned Results
Independent and Group Work Cultures
Communication Cultures
Real-Time Culture
Onsite Culture
Remote Culture
Hybrid Culture
BUSINESS DEVELOPMENT
Outbound Sales
Prospecting
Retention / UPsell
Inbound Sales
Upsell / Offer
New Business Sales
Team Sheridan 2024
Winning Teams
Collaborations (Teams)
Performance Reporting
KPI Behaviors
Employee Buy-in
Training
WFM and RTA
QA (Quality Assurance)
Spanish Solutions
Rewards and Recognition
Consulting
Leadership and Employee Development
Leadership Development
Employee Development
Ghiorzi - Contact Center Operations Management
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