The biggest hurdle in communication, I'll say quit bluntly, is the inability to communicate....like at all. There have been so many huge opportunities to win yes win if we could just communicate better.
Communication is a multi faceted multi layered multi segregated and multi held ransom thing we have to deal with every day, not matter the level. Their is always something you should know, that you don't until it's too late. Enough said.
So how do we fix this broken down pandemic? Well, it begins with the words "real time." Real time means like now! Now! Not tomorrow, not next week, not any other time than now. Real time is the future, so jump on it. This is why we have chats of all kinds. So many communication choices and options.
The communication culture of your business should be real time as should any feedback or vibe communication. Remember to check your inbox and time your responses adequately no matter how good or bad they might be.