Sheridan Ghiorzi
Sales, Service, Collections, and Prospecting Contact Center Leadership, Operations, Reporting and Management Solutions
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Power Teams move the planet.
Constant training platforms for cyclical business functions.
Workforce Management and Real Time Adherence
Quality Assurance to balance process and customer satisfaction.
Quality Assurance to balance process and customer satisfaction.
Consulting
Consulting
Sheridan has been consulting on call center operations and management across the US and Latin America since 2008, specializing in both English and Spanish environments. He offers customized consulting services for short- and long-term initiatives of all sizes. Contact Sheridan to book a consultation tailored to your business needs.
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