All messages whether by phone or email are to be returned within 2 hours, and finalised at the end of each day.
Check Answering Machine Messages:
Press play and write down message and call back details
Adjust play speed and volume if required
Check Mobile Phone Messages:
Dial 111 to check voicemail from the clinic mobile
Some messages may go unnoticed as they don’t show on the home screen
Check Email Messages:
Regularly check emails and respond to enquiries
Refer to the easy enquiry system for email response
Also check emails that are marked as read because more than one person has access to this email account.