All client records, files and information remain the property of this practice. Never at any time is it permissible to release portions of the file to anyone including the client. This includes verbal information, photocopies and originals until:
The client has signed a release form authorising the release of their information
The account balance is zero
The practitioner has given permission for the release of information
If a client wants their clinical notes transferred to a practitioner at a different clinic, the request must be made in writing by the practitioner (not the client), followed by points 1,2 and 3 above.
Any forms, documents, office policies, or written instructions of any kind used in this office remain the property of this office. Originals or photocopies shall not be given to anyone for their use outside this office unless permission has first been received from the clinic director. Access to the Google Sites Team Page is for current members of the Rebound Team, and no access is to be granted to any third party unless by the express written permission of the business owner.
The practitioners have a professional relationship with the client that is strictly confidential. Never give any information about any client or any aspect of that client’s care to a casual inquirer or a telephone inquiry without first obtaining:
1. The name of the inquirer
2. The company they represent
3. The purpose of the call
4. Permission from the practitioner to give the information
Clients’ confidence should be respected at all times and no part of their client file will be released by anyone, including the times of their appointments.