Virtual Classroom: Training Modules

• • Basic Electricity

• Electrical Safety

  • Multimeter Operation

• Introduction to Metering

  • Safety in Meter Work

  • Installation visit & Talking to Customers

  • Data Collection

Classroom Training

Orientation

• Introduction to PMI

• Employee expectations

• Paperwork/Forms

  • • All paperwork complete

    • Clock in/out

    • Days off/ late

    • Daily schedule of jobs/territory

• ID Badges/Uniforms

• Safety Review

• Equipment distribution & overview

Warehouse

• Virtual training review

• Hands on tool training

• Hands on safety training (gloves, RF clothing, etc.)

• Site safety run through

• Meter install training/discussion

• Dead board training - hands on (no power)

  • • Minimum 10 successful installs

• Live board training - hands on (live power)

  • • Minimum 10 successful installs

    • Sabotage meter can training

• Troubleshooting common issues

  • • Visual damage

    • Smell/listen for issues

    • Signs of theft

    • Signs of tampering

• Data equipment/collectors/software

• Procedures for data collection

  • • Practice data collection from different meters

• Start to finish run throughs / check off to move into field training

On The Job Training:

• • Review of Virtual Classroom training and practical skills

  • Paired with Trainer for 2-4 days (or as needed)

    • Safety in the field

    • Customer interaction

    • Meter replacement

    • Problem resolution

Random Field Audit Checklist:

• Proper safety

• Door knock

• Gloves

• Face shield

• Volt check

• Meter seal

• Door tag

• Trash pick up

If you feel that you have not been thoroughly trained in any of these areas, please talk to your Field Manager or contact the Human Resources Department. We take training and safety seriously and are here to help if you have any concerns.