COVID-19 – COVID-19 is caused by a virus (SARS-CoV-2) that is part of a large family of viruses called coronaviruses detected in China in December 2019.
CDC – Center for Disease Control and Prevention. A major operating component of the Department of Health and Human Services tasks with protecting the nation from health, safety, and security threats from both foreign and in the U.S. government health agency.
OSHA – Occupation Safety and Health Administration is part of the U.S. Department of Labor enacted to ensure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education, and assistance.
Sanitizing – Removes dirt, germs, etc., by disinfecting or sterilization.
The purpose of this safety response plan is to provide an interim guide to the reduced risk of contracting and/or spreading the COVID-19 virus when installing or servicing meter products or equipment within a customer's property or site associated with the Rocky Mountain Power project, or when interacting with Rocky Mountain Power associates, contractors, or sub-contractors.
This program applies to all Professional Meters Inc. installation, integration, project management, and Subcontractor personnel assigned to the Rocky Mountain Power project.
The program is intended to provide guidance and direction to prevent the contraction and/or the spreading of the COVID-19 (coronavirus) while performing site surveys, installing or servicing products or equipment associated with the Rocky Mountain Power project. Specifically, this plan pertains to the entire project area.
The guidance is correct as of the implementation date listed in the contract submission paperwork. However, the SOP will be updated as new information is discovered and communicated.
GUIDELINES
Professional Meters Inc. takes the safety of its associates and the safety of its customers seriously. As an essential business, it remains operational so that its customers can continue to build and maintain our country’s infrastructure. Professional Meters Inc. cannot do this, however, without doing its best to protect its associates, customers and communities.
Professional Meters Inc. continues to follow CDC guidance and work closely with local health authorities as needed. Effective immediately, Professional Meters Inc. has implemented the following safety measures as it relates to interacting with its customers during delivery, installation, and the servicing of products and equipment.
· Associates are to stay home
o If they are/or feel sick or shows symptoms of sickness
o If they have someone in their home who is sick or shows symptoms of sickness
o If they have someone they encountered that shows symptoms of sickness.
Associates must keep a copy of their signed "Associate Health Care Certification Form" in their vehicle or on their person at all times and be prepared to present it to customers if asked to do so.
Associates must keep a current copy of the "Essential Business" letter provided by Professional Meters Inc. The letter serves as an official notice to law enforcement agencies (see footnote 1).
Associates WILL NOT ENTER a site or business where it is obvious there is a sick individual present; if needed the associate will contact the Field Manager immediately for direction.
If an associate enters a site or business and determines someone is sick or shows symptoms of being sick, they are to immediately
Return to their vehicle
Contact the Field Manager for direction.
The following PPE is required for all Associates performing any customer-facing activities including making deliveries or completing an installation
o Cloth or disposable face coverings1
Replace the mask at least daily.
If the cover becomes soiled (sweat, food, drink) or a person coughs or sneezes toward the Associate within the 6 ft. social distancing requirement, replace the mask immediately and place in the trash.
N95 or KN95 mask is NOT to be used unless the Associate meets specific OSHA respiratory requirements.
o Latex Disposable gloves
Replace disposable gloves after each delivery or installation.
After removing gloves, Associates are to sanitize or wash their hands.
o Cut-resistant work gloves if handling equipment, hoses, and valves inside the business or on site. After removing gloves, Associates are to sanitize or wash their hands.
Associates must maintain the 6 ft. minimum for social distancing. However, Professional Meters Inc. recommends greater distances if possible.
If the area is clear of people, Associates may perform their duties and meet the customer requirements.
If people begin to move into the work area, Associates must adjust to maintain the required social distancing. If the Associates feels uncomfortable, they can leave and wait until the area is clear of people.
Associates are NOT TO shake hands or touch customers. Instead, associates are to acknowledge the customer’s presence and follow prescribed customer service guidelines.
References
Center for Disease Control and Prevention (CDC) website: https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html
Occupational Safety and Health Administration (OSHA) Guidance on Preparing Workplaces for COVID-19 publication #3990, https://www.osha.gov/Publications/OSHA3990.pdf
World Health Organization (WHO): https://www.who.int/
1 CDC guided homemade face-coverings are acceptable