Stage 6

Information and digital technology
(VET) Cert III

INFORMATION & DIGITAL TECHNOLOGY (Category B)

Statement Of Attainment towards (ICT30118) Certificate III in Information, Digital Media & Technology

RTO: 90490 - Trustees of the Roman Catholic Church for the Diocese of Parramatta

This course provides students with the opportunity to gain knowledge and skills in a range of activities and functions in the Information and Communications Technology (ICT) Industry. Students will build simple websites, produce digital images for the web and provide IT advice to clients.

The ICT industry incorporates a range of different businesses and industry sectors including ICT service providers, purchasers and users of ICT goods and services, technical support providers, multimedia and web development specialists, desktop publishers, graphic designers, programmers and help desk operators.

PLEASE NOTE :This is a new qualification for 2022. At the time of publication, NESA’s syllabus has not been published. As a result, the units of competency listed below may change.

UNITS INCLUDE:

BSBCRT301 - Develop and extend critical and creative thinking
ICTSAS305 - Provide ICT advice to clients
BSBWHS311 - Assist with maintaining workplace safety
BSBXCS303 - Securely manage personally identifiable information and workplace information
ICTICT313 - Identify IP, ethics and privacy policies in ICT environments
ICTPRG302 - Apply introductory programming techniques
BSBXTW301 - Work in a team
ICTICT214 - Operate application software packages
ICTICT302 - Install and optimize operating system software
ICTWEB304 - Build simple web pages
ICTWEB305 - Produce digital images for the web
ICTSAS308 - Run standard diagnostic tests

ELIGIBLIBTY FOR QUALFICATION:

Students assessed as fulfilling the requirements for all the units in the 240 hour course will be eligible for a ICT30120 Certificate III in Information Technology. Students achieving at least one unit of competency will be eligible for an AQF Statement of Attainment showing partial completion of their qualification.

ASSESSMENT:

This course is competency based and the student's performance is assessed against prescribed industry standards. Assessment methods may include :

Observation
Student Demonstration
Questioning
Written tasks

WORK PLACEMENT:

Students studying this VET course are required to complete a minimum of 70 hours work placement. This is a mandatory requirement of NESA. Failure to complete the mandatory work placement hours could jeopardise a student's eligibility to be awarded the Higher School Certificate.

PERSONAL REQUIREMENTS:

Strong client docus and genuine desire to assist
Analytical skills
Persistence
Good communication skills
Able to work as part of a team
Patient and tolerant
Aptitude for technical activities
Methodical & Disciplined problem - solving

RELATED OCCUPATIONS:

Help desk officer
Network Support Officer
ICT Operations Support
ICT User Support
PC Support
Technical Support

CAREER PATHWAYS :

Technical Support
ICT Technician
Webpage Design
Multimedia Production
IT Business Manager
Internet System Administrator
E- Business Project Manager.

DUTIES AND TASKS IN INFORMATION TECHNOLOGY SUPPOR :

Identify the hardware and software needed to provide solutions to problems
Assist with the customisation and adaptation of existing programmes to meet users' requirements
Provide telephone, face-to-face and online support to customers
Download and install appropriate software
Connect users to networks and provide initial training in facilities and applications
Talk with vendors and programmers
Provider information relating to customers' hardware and software purchasing decision's
Make sure users can use the equipment by providing person tuition and self- help instructions
Undertake housekeeping and reporting functions for the area of responsibility

FURTHER INFORMATION

www.myskills.gov.au |Type the qualification code into the search bar then click on the qualification title.

Please note that this course can be completed online via the CEDP Virtual School if the course does not run at Santa Sophia

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