Stage 6

Business Services
(VET) Cert III

BUSINESS SERVICES (Category B)

BSB30120 Certificate III in Business

RTO: 90490 - Trustees of the Roman Catholic Church for the Diocese of Parramatta

This course is for students who wish to gain nationally recognised entry level qualifications for employment in the business world, either as a long-term career or in part-time or temporary positions while undertaking further study. Students will develop the skills, knowledge and confidence to function effectively in a business environment. This course is designed to assist those seeking entry level career positions in areas such as administration, finance, business and technology. It may lead to occupations such as Office Junior, Secretary, Office Administrator, Data Entry Clerk or a Personal Assistant.

This course is suitable for students who have a helpful and courteous manner, have a good eye for detail, have the ability to work with others within the workplace and possess good communication and excellent customer service skills.

PLEASE NOTE : This is a new qualification for 2022. At the time of publication, NESA’s syllabus has not been published. As a result, the units of competency listed below may change.

UNITS INCLUDED:

BSBCRT311 - Apply critical thinking skills in a team environment
BSBPEF201- Support personal wellbeing in the workplace
BSBSUS211 - Participate in sustainabAle work practices
BSBTWK301 - Use inclusive work practices
BSBWHS311 - Assist with maintaining workplace safety
BSBXCM301 - Engage in workplace communication
BSBTEC201 - Use business software applications
BSBTEC301 - Design and produce business documents
BSBTEC302 - Design and produce spreadsheets
BSBTEC303 - Create electronic presentations
BSBWRT311 - Write simple documents
BSBPEF301 - Organise personal work priorities
BSBOPS304 - Deliver and monitor a service to customers
BSBINS302 - Organise workplace information

ELIGIBILITY FOR QUALIFCATION:
Students assessed as fulfilling the requirements for all the units in the 240 hour course will be eligible for Certificate III in Business. Students achieving at least one unit of competency will be eligible for an AQF Statement of Attainment showing partial completion of their qualification.

ASSESSMENT:

This course is competency based and the student's performance is assessed against prescribed industry standards.

Assessment methods may include:

Observation
Student Demonstration
Questioning
Written tasks

WORK PLACEMENT:

Students studying this VET course are required to complete a minimum of 70 hours work placement. This is a mandatory requirement of NESA. Failure to complete the mandatory work placement hours could jeopardise a student's eligibility to be awarded the Higher School Certificate.

PERSONAL REQUIREMENTS:

Able to work methodically, accurately and neatly
Good oral and written communication skills
Able to work as part of a team
Neat personal appearance

JOBS ROLES IN THE BUSINESS INDUSTRY:

Individuals with this qualification are able to perform roles, such as:

Administration Assistant
Clerical Worker
Data Entry Operator
Information Desk Clerk
Office Junior
Receptionist

DUTIES AND TASK OF AN ADMINSTRATION ASSISTANT

Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
Write business letters, reports or office memos using word processing programmes
Answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquires.
Operate a range of office machines such as photocopiers, computers and faxes
File papers and documents
Undertake other duties such as banking, credit control or payroll functions.

FUTHER STUDY:

BSB30220 - Certificate IV in Business
BSB50120 - Diploma of Business Bachelor of Business

FURTHER INFORMATION

www.myskills.gov.au |Type the qualification code into the search bar then click on the qualification title.

Please note that this course can be completed online via the CEDP Virtual School if the course does not run at Santa Sophia

For more information about this course, please see: Miss Rubbo

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