Here is the recording of this session:
I grew up in Lacrosse, Wisconsin and am the oldest of 7 children. I played high school and college softball, tennis, and basketball. Biology was my major in college for 3 years before switching to Recreation Administration (I took 1 computer class in the 8 years I was in college 😊). I have an 18-year-old daughter who is attending IUP and studying Criminology. In my spare time, I love to travel! I have been to Iceland, Aruba, Mexico and have hiked to the bottom of the Grand Canyon!
UNIVERSITY OF TOLEDO, Toledo, Ohio
Masters of Education (Higher Education), 1995
UNIVERSITY OF WISCONSIN-LACROSSE, LaCrosse, Wisconsin
Bachelors of Science (Recreation Administration), 1991
My first professional job was as a Director of a Boys & Girls Club in Ohio
My career in information technology started at Toledo Hospital in 1998 as a Desktop Support Specialist
I began my career at UPMC in 2011 in PC Support
Joined the Electronic Health Records Operations team in 2015
Joined the IT Telemedicine Team in 2019
Key components of my position;
Project management
Creating and Implementing support workflows
Telemedicine service line testing and analysis (Vidyo, Abridge, AnywhereCare)
Troubleshooting
Communication with vendors and other UPMC users/entities