Embedded Files
Corey Thomas
Corey Thomas
Executive Director of Information Services
972-954-3275 Ext. 438
214-223-1362 - Mobile
Information Services Resources
Information Services Resources
Frequently Asked Questions for the Information Services Department
Frequently Asked Questions for the Information Services Department
How do I request technical assistance?
We operate a unified Service Desk for all teams within Information Services. The Service Desk and Knowledge Base landing page is located at https://help.responsiveed.com. First time users are encouraged to review the job aid.
Information on maintenance or outages is located at Service Desk Updates.
How do I request new equipment?
All purchases are processed using requisitions and purchase orders through Skyward.
A current quote is required from our Asset Management team to attach to the purchase requisition.
You can obtain a quote by visiting the Technology Hardware Requests section on our Service Desk - QUICK LINK
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