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Largay Travel provides IT support for the tools & systems we recommend. You are welcome to email our help department at help@largaytravel.com to ask for the best route to solve your IT needs. Largay Travel's IT support provider is listed below.
For all IT issues, please contact Systems Integration *ICs: charges may apply. Call (860) 513-0100 or email support@sys-int.com for assistance.
Please contact the SII Helpdesk at (860) 513-0100 to have the AV protection installed.
Systems Integration is Largay Travel's IT support provider, and they provide support, computer monitoring software, and email encryption software for Largay Travel employees & ICs.
The software will monitor the health of your computer & make sure security updates are happening as they become available
If you need assistance with troubleshooting your computer, Systems Integration has the ability to log in to your computer and fix it with your permission
Remote monitoring & alerting agent *note that they cannot see anything, and do not have access to your computer/laptop unless you give them permission
Monthly security & application updates
SentinelOne Endpoint Detection & Response Agent
Huntress Managed Endpoint Detection & Response Agent
Checkpoint Harmony Email Security
You must have the software on all computers that you use for work
If your work computer shows issues overnight, Systems Integration has permission to troubleshoot during off-hours if your computer is on
Each IC has access to the Systems Integration agent for one computer or laptop
If you want to have the monitoring software installed on more than one computer, there is a possible additional cost per computer per month which is billed on your monthly statement
If you would like computer assistance, after the initial installs, Largay can have them assist you and bill you for any charges incurred on your statement at the going rate. You receive one technology support case submission (up to 60 minutes at no charge)
Support Rates *after the first case
Desktop services: $75/hour
Network services: $125/hour
New PC Deployment Discounted Rates
New hardware imaging, patching, user localization, delivery, & setup: $75
Migrating data, favorites, & other settings from an existing PC: $150
For both Mac & PC users, below is a short list of requirements/suggestions.
Mac Users
Make sure to have Google Chrome set as your default browser
While on Tres, if users are using Live Connect, make sure to download the Live Connection extension
To ease your work experience, we recommend a second monitor
PC Users
Make sure to have Google Chrome set as your default browser
To ease your work experience, we recommend a second monitor