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Largay Travel's Accounting Department will follow up on all past due commission that have been correctly created through the Sabre or Tres system. The procedure is listed below.
Hotels will be sent a dunning invoice from Onyx (our commission tracking company) at 30 after check-out and then monthly for a year. After commission is 90 days past due, the Largay Travel Accounting Department will report the hotel to Virtuoso (if the hotel is Virtuoso) and will begin requesting hotel commissions from the hotel once a month for a year until paid. After one year, the outstanding amount will be removed from the system and marked as a bad debt.
Largay Travel's Accounting Department follows up on all accurately created and unpaid commission that is more than sixty (60) days past the clients return date. A notice is sent to the supplier and Virtuoso (if it's a Virtuoso supplier), advising the commission is past due. Follow up communication is done every thirty (30) days until it is paid for a period of one year.
All commission tracking efforts by the Largay Accounting Department will be noted in the Agent Remarks field and visible on all outstanding commission reports and in the Grasp Agent search feature.
When a commission is received that is greater than $100 less than what has been invoiced, the agent will be notified via email of the difference. Any discrepancies in the amount paid from the supplier versus what was expected must be disputed by the advisor with the supplier directly.
When the main office receives commission from the suppliers, they look up in Tres who the commission belongs to (this is why it is crucial you make sure everything is created/tracked!). Typically, suppliers pay us the commission within a few weeks after the client has traveled. There are a few exceptions to this, including travel insurance commissions being paid when the policy is paid for.
At the beginning of every month, Accounting runs an agent statement for all commission received by Largay Travel the prior month for each IC. An email will be sent to the advisor letting them know that their agent statement has been uploaded into Grasp Agent to view.
Commission can be sent by check or put directly into your bank account using Direct Deposit. If you would like to set up Direct Deposit, please complete the form by clicking the button below.
Some suppliers prefer to pay commission to a PayPal account. Largay Travel’s Paypal account is listed under: amanda@largaytravel.com. Please include Maureen in Accounting in the email at AR@largaytravel.com when you advise the supplier to use this account. Please request the client name, confirmation number, and travel dates be included. Use this link for vendors: https://www.paypal.com/ncp/payment/Z2LDRMEDWSZ6Q
Some hotels require a supplier statement from Largay Travel in order to pay commission. You can access a supplier statement in Tres.