May 2024
Welcome to the brand-new Integrity newsletter! We are excited to kick off this new aspect of communication to keep all offices in touch with one another. These newsletters will provide employees with information on the top reps from the month prior, incentives and spiffs for the current month, and other various tidbits going on within the Integrity family! We will also include a “Value Menu” with key tips about auto and homes. This will act as a small training section with monthly bits to brush up on. With that being said, let's get to it!
Top Performers
Top Reps
We would like to give a huge shoutout to all our hardworking reps!
Auto Rep, Julie Lazcano took home first place for the month of April with 92 deals. Great hustle,
Julie! Julie was followed by Antoine Moorehead
& Tim Wheeler. Keep up the hard work!
Tonya Christians from the MO Home Department landed top Home Rep with 67 deals throughout April. Way to go, Tonya!
Tonya was followed by Darlene Mateus & Edwin Seguinot.
Let’s carry this energy into May!
Top TO’s:
Our team of TO’s was a force to be reckoned with throughout the month of April!
Mickey Jecklin brought home first place with
136 deals! Awesome work, Mickey!
Mickey was closely followed by Tommy Griggsby
& Diana Castanon.
Department Highlights
Customer Service Highlights
April was a great month for the Customer Service Department.
Maria Holder took the most calls with 841 calls.
Great work, Maria!
Todd McCullough had the most saves throughout
the month of April with 182 saves. Nice going, Todd.
We would like to give a big shoutout to Eric McLane for the lowest LOC with 2.93%!
We are excited to see the Customer Service Department continue to excel throughout the month of April.
Accounting Highlights
Kelsey Hoag took the most calls for the Accounts Receivable Department with 3,892 calls. Great work, Kelsey!
We look forward to excelling throughout May in the Customer Service Department and beyond!
Goals & Birthdays
This Month's Goals:
The month of May symbolizes growth and success. This month, we plan to focus on minimizing chargebacks, cancellations, and BBB complaints by selling the product compliantly and with upstanding client interaction. We are confident that the strong and hardworking staff will reach this goal! Integrity would also like our employees to focus on the idea of growth throughout this month. We encourage our agents to continuously review the script and study. By focusing on growth and self-improvement, there is great potential for wealth and success. Let’s get after it!
This Month's Birthdays:
Integrity would like to wish you a very Happy Birthday!
05/21- David Hartung
05/23- Erica Crockrell
05/29 - Raymundo Con
Value Menu
Motor vehicle repair prices have increased about 20% in the past year, according to the June 2023 consumer price index.
Among them are better technology, higher labor costs, more crashes and ongoing issues with supply chains for parts.
Overall, revenue generated by each repair order was up 31.8% in June relative to January 2019
Americans have spent an average of $2,985 on home repairs in 2023.
The cost to repair plumbing issues can be estimated by job size. Small repairs like drain cleaning or fixing a leaky faucet cost $125 to $350. For bigger jobs, such as repairing the plumbing on a pipe leak, you’ll pay about $500 to $800.
According to HomeAdvisor, homeowners can expect to pay between $150 and $465 for basic electrician services. Larger jobs, like new electrical panels, generator installation, or smart home automation, will cost anywhere between $1,000 and $5,000.