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November 2022
Welcome to the brand-new Integrity newsletter! We are excited to kick off this new aspect of communication to keep all offices in touch with one another. These newsletters will provide employees with information on the top reps from the month prior, incentives and spiffs for the current month, and other various tidbits going on within the Integrity family! We will also include a “Value Menu” with key tips about auto and homes. This will act as a small training section with monthly bits to brush up on. With that being said, let's get to it!
October Top Performers
Top Reps
We are excited to announce the top reps from the month of October! Congratulations to:
Wendy Baldwin out of the Charleston office with 65 deals! Great work!
Matt Brown out of the Missouri office finished out October with 87 deals- Nicely done!
Mari Luc was our top rep for the Boston office with 44 deals. Keep up the solid work!
Christina Hayden gets a huge congrats for finishing her first month on top for Home with 73 deals.
Julia Patchouli was our top California Rep at 75 deals.
Strong work to all our sales reps, we appreciate each and every one of you!
Top TO’s:
As always, we are endlessly grateful for our hard-working TO’s! These individuals work endlessly to drive home deals with every customer. We would like to recognize the following employees as the top TO’s for the month of October.
Maryann Anderson was the top TO in the South Carolina office for the second month in a row with a total of 91 deals.
Maureen Henley takes home gold for in Boston!
Dillon Drennen, in Missouri lands top place with 186 deals. Fantastic work Dillon!
Diane Castanon finished with 158 deals while helping coach the team in between calls.
We love to see employees working together and helping one another. Huge shoutout to all our amazing TO’s for their hustle!
Raffle Winners
October brought a great deal of fun events for all offices! We hope you all enjoyed the “cubicle decorating contest” along with the “best costume contest”!
Jacqueline Johnson won best costume in Charleston
Erika Cobbs winning best cubicle in Charleston
Ron Kinney as Doffy took home 1st place for the costume contest in the Missouri office
Jessica Markowski as a declined credit card transaction came in second
Todd McCullough as came in third as Steve Urkel
Congrats to Raven Lara and Jada Watson on winning October’s raffle for the Charleston office!
The California office brought their A game this Halloween!
Congrats to Tayler Sawyer, Diane Castanon and Amanda Herrera for winning the costume competition.
We really enjoyed seeing everyone get creative with the cubicle contest! Congrats to Gabriel Kaphan, Linda, and Cici for coming out on top with the best decorations!
Customer Service Department Highlights
October was a very strong month for the Customer Service Department! We are very proud of
Rene Dayal out of Charleston for being a one-man wrecking crew in Customer Service. Rene, your hard work has not gone unnoticed- Keep it up!
Jeffrey Figueroa and Jada Watson both go above and beyond to make sure the customers are handled and satisfied. They both have shown exemplary customer skills. Great work!
We are very excited to be welcoming Robyn Lewis-Fenton on to the team in the Missouri office. Welcome to the Integrity Family, Robyn!
Dakota Shields has been with our home claims team since the beginning. He is very familiar with our process and a versatile member of our team who is always ready and able to assist in any area needed.
Raven Lara completed over 100 claims for the month of October by herself by locating providers for customers in hard to remote areas. She is a fast learner who is great at working with our customer’s as well as providers and is a valued member of our claims team.
Ericka Cobbs is also someone who has been with Home claims for a few months now and led her team during October with the lowest average talk time. Her hard work is appreciated and does not go unnoticed.
HR Highlights:
A well-deserved shoutout to Cheryl, Linda, Shayla and EStephani. Thank you for keeping us afloat- we appreciate all your hard work!
November Goals & Birthdays
November Goals:
November is a great month to set goals. With the winter in our forefront, changing your mindset and listing goals before reaching the cooler months is a great way to enter the new season. We challenge you to write down three goals that you would like to accomplish between now and the New Year! We see how hard you all work and recognize what an amazing team we have.
November Birthdays:
Integrity would like to wish you a very Happy Birthday!
11/2 Joshua Conway
11/8 Edward Elisalda
11/9 Cameron White
11/12 Paisley Dingle
11/13 Mary Lenze
11/18 Wendy Baldwin
11/19 Julitza Hernandez
11/28 Erica Connoyer, Reyna Garcia,
Robert Sappington, Reyna Garcia
11/29 Melvin Moore, Kevin Zamora
Value Menu
According to the Department of Labor, motor vehicle parts and equipment are up nearly 15 percent across the U.S. from last year with car maintenance and repair seeing its largest increase since 1974.
The cost of new vehicles jumped by 12.6% since last year and used car and truck prices spiked by 16.1%.
Peyton Knight, the owner of Knight's Automotive Repair in New Jersey, used to repair engines for about $4,500, but now the cost has risen to $9,500 due to inflation, according to Fox Business.
Inflation Rates Rise To 7.5%, The Highest Since 1982: That And The Labor And Material Shortages Continue To Impact The Home Improvement Market In 2022
Residential housing construction costs are up 19% from a year ago, according to the National Association of Home Builders
Overall, 60% of homeowners in a recent survey are less comfortable making large purchases for their home or household because of rising prices, according to Hippo
Success Stories
Special shout out to Emily Lopez for being an amazing employee. Congrats on the purchase of your new 2022 Honda Civic!
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