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April 2023
Welcome to the brand-new Integrity newsletter! We are excited to kick off this new aspect of communication to keep all offices in touch with one another. These newsletters will provide employees with information on the top reps from the month prior, incentives and spiffs for the current month, and other various tidbits going on within the Integrity family! We will also include a “Value Menu” with key tips about auto and homes. This will act as a small training section with monthly bits to brush up on. With that being said, let's get to it!
March Top Performers
Top Reps
We are excited to announce the top reps from the month of March! Congratulations to:
We would like to give a huge shoutout to auto rep, Amanda Herrea out of California with 56 deals during the month of March.
Julio Najera was runner up with 40 deals.
Darlene Mateus from the home department was once again the top home rep out of CA with 63 deals! This marks Darlene’s third month in a row of being the top home rep in the Costa Mesa office.
We would also like to give a shoutout to Jacqueline Gaither for being runner up with 59 deals. Great work all around!
Auto rep, Jessica Markowski took home gold for Missouri during the month of March with 86 deals!
Trevor Chatman was not far behind with 72 deals. Keep up the strong efforts!
Home rep Antoine Moorehead finished March off strong with 60 deals.
Shane Forcht was runner up with a total of 55 home deals for the month of March.
We love to see the strong work and positive attitudes from our reps. Thank you all for your hard work and continued willingness to learn!
Top TO’s:
We are endlessly grateful for our hard-working and strong team of TO’s here at Integrity.
This month, our top TO Rep for California was Diane Castanon with 159 deals! Diane was followed by TO,
Ryan Hone who ended March with 124 deals! Nice work, California!
Home TO, Garik Hill secured first place for Missouri with 172 deals!
Joseph Vombey placed as runner up with 158 deals.
Auto TO, Anthony Obernuefemann came out on top with 172 deals for the month of March. Obernuefemann was followed by
Joseph Vanderbeck with 116 deals.
Great work from all our TO’s! Let’s make April even better!
Department Highlights
Customer Service
Eric McLane and had the most Saved customers in March with 129 saves and an LOC % of 9.03%!
The CSR department took 7401 calls last month and over the last 3 months has had its best save % and LOC % in two years!
We are so proud of everyone in the Customer Service Department and look forward to a great month ahead!
Accounts Receivable
Kelsey Hoag nearly broke the company record that she had set back in April of 2022 with a collection a total of 511 past due payments in March of this year.
BBB
Here at Integrity we take our presence on the BBB very seriously. We are always checking reviews and would like to give a special shoutout to the employees who are positively recognized by our customers.
Robyn had 2 this month making it her 7th positive BBB review of the year.
Maria in customer service got her 1st BBB review of the year.
Well done and keep up the strong work!
April Birthdays
March Birthdays:
Integrity would like to wish you a very Happy Birthday!
04/02 – Jacqueline Gaither
04/03 – Trevon Hick
04/03 – Daniel Acosta
04/05 – Cristina Garcia
04/08 – Jeffrey Peabody
04/09 – Arshia Rezaei
4/17 – Grant Darrough
04/20 – Crystal Fernandez
04/22 – Dakota Shields
Raffles & Contests
Raffle Winners
Both the California and Missouri office held a March Madness competition.
Missouri March Madness Winners:
Jessica Markowski
Garik Hill
Anthony Obernuefemann
Antoine Moorehead
Kelsey Hoag
Eric McLane
California March Madness Winners:
Julio Najera
Darlene Mateus
Diane Castanon
Check out the Following Videos:
https://youtube.com/shorts/iLlOh0Ttb1s?feature=share
https://www.tiktok.com/t/ZTRcgjhRF/
Value Menu
According to a survey by AAA, the average annual cost of owning and maintaining a new car in the United States is $9,282.
The most common reason for car breakdowns in the United States is a dead battery, followed by a flat tire and engine problems.
Americans spend approximately 70 billion hours behind the wheel each year.
According to the National Association of Certified Home Inspectors: The average life expectancy of an Air Conditioner is 11 yrs.
According to the National Association of Certified Home Inspectors: The average life expectancies of a Hot Water Heater is 9 years.
The average U.S. homeowner spends an average of approximately $2,000 per year on maintenance services, according to a new Bankrate.com.
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