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January 2023
Welcome to the brand-new Integrity newsletter! We are excited to kick off this new aspect of communication to keep all offices in touch with one another. These newsletters will provide employees with information on the top reps from the month prior, incentives and spiffs for the current month, and other various tidbits going on within the Integrity family! We will also include a “Value Menu” with key tips about auto and homes. This will act as a small training section with monthly bits to brush up on. With that being said, let's get to it!
December Top Performers
Top Reps
We are excited to announce the top reps from the month of December! Congratulations to:
Wendy Baldwin out of the Charleston office with 56 deals! Great work!
We are so proud of Amanda Herrera out of the California office on being top rep for not only the month of December, but the year!!
Congrats to Mari Luc for being the top rep for the month of December in the Boston office.
We would also like to welcome Oscar Torres back to the team. Oscar came in strong with 56 deals throughout his first month back.
Matt Brown out of Missouri finished strong with 82 deals. Nice work!
We are so proud of all your hard work- keep it up!
Top TO’s:
As always, we are endlessly grateful for our hard-working TO’s! These individuals work endlessly to drive home deals with every customer. We would like to recognize the following employees as the top TO’s for the month of December.
James Hayden was the top TO in the South Carolina office with a total of 97 deals followed by Maryann Anderson with 96 deals!
Top home TO for Missouri was Dillon Drennen with 170 deals. Drennen is a very hard worker and is always fighting for the top spot. Way to go!
We would also like to give a huge shoutout to LJ Vancil who is our newest member on the TO team. LJ sold the most auto deals with an average profit of $1,849. Way to go LJ, we are so excited to have you aboard!
There was a tie for Auto TO’s out of Missouri during the month of December. Congrats to Steve Garner & Joe Vanderbeck with 122 deals!
Moriah Lorvanis came in first place as top TO in the Boston office.
Nicely done, Diane Castanon out of the California office on being top TO for the month of December with 133 deals!
Raffle Winners
December was a fun month for Integrity! The California office raffled off flat screen televisions with the Charleston office doing the same. We enjoyed holiday cheer and festive celebrations with the office staff! The California office awarded their exceptional employees with plaques for their hard work. The Missouri office is excited to raffle off some great prizes throughout the month of January. They will also be brining back the “Money Wheel” with bigger bills than ever! Integrity will be holding a competition with a very special prize- Please read the “note from the owners” below for more information.
Customer Service & HR Department Highlights
The California office was excited to award John Falvo as top screener for the month of December. They also recognized Judy Rivera as top screener of 2022! Stephanie Lopez out of California was awarded the top Admin/ Claims employee of the year. Huge shoutout to Rene Dayal out of Charleston for his superb work in Customer Service!
The California team awarded Shayla Rivera and Linda Lopez the Office Spirit award for their hard work behind the scenes. As always, a huge thank you to Cheryl Gaglia for keeping us afloat!
January Goals & Birthdays
January Goals:
With the new year comes the opportunity to set new goals for yourself! Goals are crucial in success because they are measurable, provide vision, provide clarity, and help you stand out. Some people feel overwhelmed when setting goals for themselves- don’t worry, we can help! When setting goals, it is important to be specific and to think about how to measure your progress. You should also make sure that your goal is attainable and relevant in your day-to-day life whether it be professional or personal. Think about your timeframe for your goal and keep notes on your progress. If you are feeling stagnant in reaching your goals, remember to reevaluate, ask for help, and put yourself first! We have collected some great workplace goals that may be a good fit for you!
Boost your time management skills.
Foster team collaboration.
Take on more leadership responsibilities.
Take a course to expand your knowledge.
Improve your productivity.
January Birthdays:
Integrity would like to wish you a very Happy Birthday!
1/5 - Jessica Markowski, Valerie Myles
1/9 - Diane Castanon
1/11 - Aubrey Jager
1/13 - Joseph VanderBeck, Brando Galeno
1/15 - Keisha Shipmann
1/19 - Eric Estabrook
1/25 - Cynthia Arellano
1/27 - Anthony Obernuefemann
1/28 - Jovaque Bradley
1/31 - Kelsey Hoag, Jessica Burciaga
Value Menu
The worldwide total for auto warranty claims paid was $45.892 billion last year.
As of 2022, there are 342 automobile extended warranty providers in the United States. (It's a competitive game, What separates you from the next person?)
In 2020, American consumers spent $175 billion on the maintenance and repair of their vehicles.
According to home improvement financing platform Acorn Finance, homeowners should have expected to spend an average of $3,600 in 2022 for home repairs.
An entirely new central AC can cost up to $7,500. Then it can cost up to $2,500 for the labor. You can expect to pay about $4,700 for the unit on average.
Americans spent $624 billion on home improvement projects from 2019-2021
A Note from the Owners
“We are excited to be coming up on the 10 year anniversary of Integrity Admin Group! When this company first started, money was tight but we had hard work, dedication, and were motivated to open the best warranty company for consumers. Against odds, we prevailed and are incredibly proud of our success. We chose the name “Integrity” because we were and continue to be passionate about treating our customers, employees, and all relationships the right way- with integrity. It’s not easy to survive 10 years in this industry; most warranty companies have a lifespan of about 3 years. We worked hard and smart to not be one of them. To ensure the longevity of Integrity, we created our own admin, CRM, finance company, and mail facility. The past 10 years would not have been possible without our loyal and hardworking employees. We are extremely grateful for our team members who have been with us for a while and have shown their commitment to Integrity. We are excited to help strengthen our employees for both their professional and personal futures. When reflecting on the past 10 years we are so proud of our success thus far and are both excited and eager to get stronger, bigger and better with every year to come!
To celebrate 10 years of Integrity we are doing our biggest competition yet. We will be kicking off a 3 month battle for a trip for two to either Hawaii, Cancun or Bahamas. This will be awarded to the two Sales Reps and TO’s company wide! Details to follow.”
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