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August 2023
Welcome to the brand-new Integrity newsletter! We are excited to kick off this new aspect of communication to keep all offices in touch with one another. These newsletters will provide employees with information on the top reps from the month prior, incentives and spiffs for the current month, and other various tidbits going on within the Integrity family! We will also include a “Value Menu” with key tips about auto and homes. This will act as a small training section with monthly bits to brush up on. With that being said, let's get to it!
July Top Performers
Top Auto Reps
We are excited to announce the top reps for the month of July!
We would like to recognize Tim Wheeler and his hard work during the month of July. Tim made 64 auto sales throughout the past month, making him the top Auto Rep out of the Missouri office. Nice work, Tim!
Julie Lazcano & Frank Martinez tied as the top Auto Rep for the California office with 56 sales during the month of July! Well done, Julie and Frank.
Top Home Reps
We are excited to announce the top reps for the month of July!
Pat on the back to Jessica Markowski for landing first place as the Missouri Home Rep throughout the month of July! Jessica made 45 sales. Keep up the good work!
Darlene Mateus out of California landed first place company wide for Home with 49 sales! Great work, Darlene.
Let’s keep this energy going throughout August!
Top TO’s:
Integrity is so thankful for our strong division of TO’s. We would like to congratulate
LJ Vancil for bringing in 126 TO Auto deals for Missouri during the month of July.
Missouri Home TO, Garik Hill ended July with 87 sales. Nice work, Garik.
Diane Castanon came in first place for the California office with 85 sales.
We love seeing such high, close numbers from our strong team of TO’s. Way to go!
Events
July Office Events: During the month of July, the Missouri office held their annual company picnic. They had a fun filled day with boats, yummy food, and great company. There was an intense rainstorm, but the team didn’t let it ruin their celebration! The California office spent July focusing on sales and money making! They celebrated Jason Smiths birthday with some fun decorations!
Department Highlights
Customer Service Highlights
The Missouri Customer Service department added a new rep to the team! We would like to welcome Baylee Kenney who started on the phones on 8/1/2023.
Customer Service took 6,688 calls throughout July and was able to retain 1,546 accounts with Nick Springerly saving 190 of those accounts. Nice work, Nick!
Accounting Highlights
Accounts Receivable was able to collect 1,935 payments with Kelsey Hoag collecting 467 of them.
Accounts Receivable collected 174 first monthly payments. Keep up the hard work!
Screener Highlights
Huge shoutout to Judy Rivera as top screener out of California with 40 transfer deals throughout the month of July!
August Goals & Birthdays
August Goals:
The California office is working on getting back to 250 deals a week between Auto and Home. They are also focusing on increasing profitability and reducing 24% as a team. Missouri is also working to increase their deals throughout the month of August.
We encourage all employees to have a positive attitude and stick to the script throughout calls! Please check out “The 10 Steps to Follow when Closing Deals” PowerPoint below for a quick training brush-up!
Check out latest training module:
August Birthdays:
Integrity would like to wish you a very Happy Birthday!
8/7- Eric McLane
8/8- Courtney Fowler
8/12- Shayla Rivera
8/13- Brian Harvey
8/15- Darlene Mateus, Shannon Newton, Kimberly Merseal
Integrity TikTok
Integrity has been working on their TikTok presence! Check out the following video along with our new recent posts. Please follow the TikTok account @integrityag!
Value Menu
According to studies, there will be 76 million automobiles in the U.S. that are at least 16 years old in 2023.
In the last 10 years, there has been a 60% rise in the average duration of vehicle
According to the Joint Center for Housing Centers of Harvard University (JCHS), home improvement project spending increased from $328 billion in 2019 to $472 billion in 2022, with an estimated 2023 spending of $485 billion
New home buyers invested up to $30,000 in renovations—double the current national median. Short-term homeowners—meaning anyone who moved into their home one to five years ago spent $19,000 on average.
Americans spent $538 billion at home improvement stores in 2021.
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