Get Into Retail with Marks & Spencer Programme

This 4-week programme is open to people aged 16-30 who are keen to gain invaluable work experience in the Retail sector with Marks & Spencer in the following locations: Cardiff Queens Street, Culverhouse Cross, Talbot Green, Newport Retail Park, Llanelli Parc Tostrec and Merthyr.

This will be a programme of instore work experience and Face to face training with ourselves at Prince’s Trust. We will be hosting a virtual ‘Tech Check’ session prior to the Taster Day so young people have the chance to try out MS Teams before the Taster Day and to prepare young people for what to expect. The taster day takes place virtually on the 16th February, and applicants will be sent a Microsoft Teams link prior to the session in order to join.

Please see key details of the programme below:

Get Into Retail with Marks & Spencer

Taster Day Details

• Taster/Selection Day: 16th February 2022

• Location: Digital – We will send a link via MS Teams to connect

Programme Details

• Programme Dates: Monday 28th February – Friday 25th March 2022

• Programme Schedule: Monday – Friday, 9.30am – 4pm

• Programme Length: 4 weeks

• No. of Placements on the Programme: 20

• A Virtual Induction & Get Ready for Placement Session will take place the week before work placement

• Week 1: In-store induction, face to face training, time with their designated Buddy, Retail basics

• Week 2: Employability skills, M&S digital virtual learning programme to develop retail skills, time with their Buddy, work experience

• Week 3: Connecting with customers, customer service in action, work experience

• Week 4: Time with their Buddy to reach final sign-off, final celebration and next steps

Additional Details

• Person Spec: Candidates must have an interest in working in the Retail sector and working with customers. Candidates must also be willing to work on their feet for long periods of time. No previous experience necessary.

• Documentation/ID: On programme completion, candidates will need to produce ID and documents proving their right to work in the UK e.g. Passport, Driving Licence, Birth Certificate. Without this, it becomes very difficult for M&S to sign people off into employment.

• Travel costs are reimbursed and lunch budget of £3 per day on prepaid lunch card.

• Criminal Convictions: All convictions will be considered on a case-by-case basis but anything serious or theft-related are unlikely to be considered by the employer due to their own strict policies on criminal convictions.

Any young people who are interested in this opportunity should now sign up for the Digital Taster Day on Wednesday 16th February 2022.

Register via our Customer Service Team via telephone for FREE on 0800 842 842 or directly to Jonathan.davies@princes-trust.org.uk