Learning Goals
Students collaborate to reframe their research in to an actionable “How Might We…?” and assign follow-on task facilitation responsibilities.
General Description
The Define mode is when students unpack and synthesize their empathy findings of needs and insights into a specific and meaningful challenge. It is a mode of “focusing” rather than “flaring.” Two goals of the define mode are:
· to develop a deep understanding of your users and the design space and,
· based on that understanding, to come up with actionable problem statements phrased as “How might we…?”
The student's point of view should be the unique design vision that they craft based on their discoveries during the empathy work. Understanding the meaningful challenge they wish to address, and the insights that they can leverage from their design work, is fundamental to creating a successful solution.
Activity 1 (20 minute budget)
Students individually define Need Points of View (POV) based on the group empathy map.
1. Teacher shows the first Define Guide slide and then facilitate brief class discussion on why the why the last two examples are Non-Examples. Teacher has students individually define at least 1 user POV on the left side of their Define Worksheet using their empathy map for memory cues.
2. Teacher shows the second slide on ways to define a How Might We (HMW) question from a Need POV and has students define at least 2 HMW questions from the Need POV that students just created.
Activity 2 (30 minute budget)
Students groups, with their group facilitator, use their HMWs to define a set of group actionable HMW problem questions.
Teacher has student groups decide on a facilitator for the activity. Teacher shows the last slide and then has student group facilitators work within teams to define actionable "How Might We...?" problem questions that will be used to prime the ideation session and fill in the action plan of who will facilitate future steps.
Define Guide PPT (Teacher Resource)