New Rickstones Academy is a cashless academy and payments for dinner money, school trips and other items are made using a secure website called ParentPay.

Benefits of using ParentPay

How to set up ParentPay as a new user 

Every parent/carer will have their own account activation username and password for each student (all parent/carers for new Year 7 students will be sent their activation username and password at the beginning of the academic year).

Paying for items on ParentPay

ParentPay is promoting a one-click payment method when you complete a transaction for dinner money or trips. While this appears to be making it quicker for parents to make a payment, this is actually a bank transfer transaction which can take up to 10 days to clear with the bank. 

We know that parents are making payments in good faith using this method, however, ParentPay credits the dinner money card straight away allowing the money to be spent while the payment is still pending with the bank. Although it’s up to the bank which day the transaction is completed, it does mean that money you think was taken from your account on day one, may not in fact be taken until ten days later, by which time the money could no longer be there, resulting in a failed payment and leaving your child's dinner money account in debt.

We recommend using the following method for adding funds to your childs balance


If you have any questions, please contact Mrs Littlefield, Finance & Trips Co-ordinator, on 01376 515 756 extension 228 / vlittlefield@newrickstonesacademy.org