You Said,

We Did

We are always grateful for your feedback as we are always looking for ways to improve; we want you to feel listened to, after all, this is your child's school. Here are just some of the things we have changed because you asked us to.

You said...

You were finding it hard at home.

We did…

We provided respite sessions for families who were most in need. We provided craft / activity packs to over 100 children for the summer holidays. We held a summer activity club for some children to be able to get out and about. We made regular and freqnet check in phone calls throughout the whole of lockdown and the summer holidays to make sure that you and your children were OK and offered support where it was needed.

You said...

You were struggling for food.

We did…

We worked closely with our cluster and local food banks to supply hampers and food vouchers as well as FSM vouchers.

You said...

You were finding it hard to access some of the online work and that there was too much to do.

We did…

We streamline our timetabling and use of apps to help focus learning and make it easier for you to support your child. We put everything together in one virtual classroom so that you just had one place to look. We provided tutorials and phone support for those of you who needed it.

You said...

you didn't have access to devices or internet over the school closure period.

We did…

We worked closely with our trust to loan almost 100 chromebooks and mifi devices to those who needed them.

You said...

Holidays are too expensive in term time and this meant you were finding it hard to get away for much needed quality family time.

We did…

We put all of our training days together to make the May half term into a two week holiday. This gives you the option of booking cheaper holidays while the weather is still good.

You said…

It was difficult for some of you to understand our correspondence due to language barriers

We did...

We made our website fully translatable. Please use the ‘Please click here to translate our website’ at the bottom of the page to translate into any language. You can now access all of our letters from here.

We now work in partnership with Learning Partnerships to offer free English as a Second Language programmes for parents directly from school. Please contact Carol Ashby our Child and Family Support Worker if you would like to book on to the next round.

You said…

You wanted more school trips.

We did…

We now lease two minibuses to make trips more affordable for you. We aim to run at least one enrichment activity per half term for every class (either a visit out or a visitor in).

You said…

You would rather have vouchers than grab bags during school closure.

We did…

We organised vouchers for you. Please remember to let us know if you have recently become eligible for FSM.

You said…

You wanted more community events like the colour run where the whole community can be involved

We did…

We now aim to run at least one whole school / community event every half term. Recent events have included:

The Launch (giant inflatables, petting zoo, magician, exotic animals, treasure hunt, balloon modellers, activities etc to launch our new building)

Scarecrow festival / pumpkin patch

Roller disco

Christmas caroling

Wellbeing week (discounted nails, massage, free family yoga, free family zumba etc).

And there are many more exciting ideas in the pipeline! Please speak to the PCAB representatives if you have any more suggestions.

You said…

You were worried about the challenging behaviour of a very small number of pupils.

We did…

We set up a new provision - The Orchard - to support pupils who are finding things difficult and to ensure that everyone can access their learning in a positive environment. The Orchard is now running very successfully. For more details please contact Liz O’Carroll our SENDCo.

You said…

You were concerned about families who may be struggling with food.

We did…

All the staff contributed to food parcels that were sent out over Christmas to families who might benefit.

We work closely with our cluster of schools to provide food hampers to those who need it.

We run the Fare Share stall every Friday with discounted food for you to buy.

We provide food bank vouchers for those of you who need support - please speak to Carol Ashby (Child and Family Support Worker) or Paula Sissons (Parent Support Advisor) if you need to apply for a voucher.

You said…

You were worried about dogs on site at the end of the day.

We did…

We ensure that the site is monitored carefully and anyone bringing a dog is asked to leave.

Letters are sent as needed as reminders.

You wanted more courses for parents and would like us to consider running a creche.

We did…

We had a new community room built on the front of our school to allow us to run a range of courses for you. We try to allow young children to attend with you wherever possible and where not we look at working with our partners to try and provide a creche facility. Unfortunately, this is still not always possible. We continue to look for ways to resolve this issue for you.

You said…

You were worried about your child with SEND and would like some more support.

We did…

We organised for SENDIAS to come in and hold a drop in information session. This was well attended and feedback was very positive. This has now been followed up with regular phone calls from our SENDCo to families with pupils who have SEND.

You said…

You would like a place to give further, more regular feedback (rather than waiting for questionnaires) and suggestions.

We did…

We created an online feedback form so you can send us your ideas at any time.

You said…

Some of you would like more homework for your children.

We did…

We subscribed to a number of online, self-marking apps so that your child can choose to access additional learning at home if they/you would like to.

We offer discounted workbooks for Y6 to help them prepare for SATs.

Teachers will work with specific families who request extra support to come up with an appropriate plan.