(3) - Positive & Negative Feedbacks

Positive Feedback

Example

Reply

Hi Tamyra! Thanks for your feedback :) I'm glad you enjoy the item and that it serves you well. You made an excellent choice of a high-quality product that I'm sure would serve you for years. If there's ever anything we can do for you, please don't hesitate to contact us. We'd love to hear from you. Kind Regards, Barak, My Brand

Negative Feedback

Example

Reply

Hello - I'm sorry to hear about your negative experience, and that the product didn’t meet your expectations. You paid good money, and you deserve to get the value of it, and I’m here to see that it happens. Please contact me directly, and let me find a way to make it up to you. Looking forward to hearing from you. Kind Regards, Barak, My Brand