How to Remove a Negative Feedback

Step 1: Login to Amazon Seller Central

Using LastPass, or the password your manager gave you.

Step 2: Go to Seller Feedback Page

In Performance tab at the top navigation bar, choose Feedback.

Step 3: Find your Negative Feedback

Find the negative feedback that you want to remove, and click on Actions located at the right side of the feedback.

Step 4: Request Feedback Removal

Click the button Request removal.

Note! —

This will be the last step so make it sure that you're trying to remove the right feedback because you can't undo this request after clicking this button.

Step 5: Open a Seller Support Ticket

If the previous step didn't work, and the review wasn't removed, then open a ticket to seller support in Seller Central with the following text.

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Hello,

I'd like to request removal of feedback for Order ID ADD ORDER ID HERE.

The reason is that the feedback refers completely to the product, and not to my performance as a seller.

Thanks.

Jul 09, 2018 01:45 AM

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